Kavitha R. S.
Thiruvananthapuram, Kerala
Summary
Technical Project Manager with 18+ years of expertise, well-versed in current industry, market and product trends. Strong communication, multitasking, and organizational skills. Highly collaborative, adaptable and committed to team success and client satisfaction. Dependable and skilled at managing priorities with a positive attitude. Proactive and willing to take on additional responsibilities to support team objectives. Trusted leader and problem-solver with a self-driven approach and strong critical thinking abilities.
Overview
20
20
years of professional experience
23
23
years of post-secondary education
Work History
Project Manager
Infosys Limited
04.2022 - Current
- Managed big programs having team size up to 24 and revenue up to 2M USD. Currently managing a program with revenue 5M USD for 3 years with a team size of 20.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Provided solutions and designed complex programs for leading retail and logistics providers in US, Europe and Middle East.
- Successfully managed maintenance and production support projects for multiple clients. Well-versed in Incident Management, Problem Management, Change Management and Release Management activities.
- Project proposals, estimation and presentation. Could convert many proposals to projects. Recent achievement includes a 8M USD program for automating the order tracking system for a prominent container shipment logistics provider in France.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Optimized productivity by monitoring employee performance and ensuring
completion of training processes. Could improve team productivity by more than
50% through training and automation. - The proposal for implementing the last-mile delivery system upgrade solution was converted to a project for EUR 1.5M for a duration of 1 year.
Technology Lead
Infosys Limited
04.2015 - 03.2022
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
- Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
- Streamlined software development process with the introduction of Agile methodologies, resulting in faster project completion times.
- Focused on continuous improvement in productivity of team members through
innovations and automations and utilized the saved time for quality improvement.
Achieved 25% YoY reduction in FTE through cross training, reskilling, upskilling and automation.
Technology Lead
Infosys Limited
01.2015 - 03.2015
- Worked as transition lead, handling the transition of complex applications for a leading logistics provider in Europe.
- Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
- Analyzed the applications for cloud readiness and provided suggestions for
virtualization of applications and cloud migration. - Knowledge management, application analysis and study, standard operating procedure preparation and training.
Technology Lead
Infosys Limited
04.2014 - 12.2014
- Collaborated with business planning department to monitor and adjust companywide technology utilization, modifying infrastructure to meet business goals.
- Led technology governance efforts, planning upgrades, hardware refreshes and
software updates. - Legacy applications were rewritten in latest technologies. Functional modules
were converted to web services which improved the availability and performance
of applications. - System appreciation documents and standard operating procedures were
prepared to improve technology and application management efforts. - Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
Technology Analyst
Infosys Limited
01.2012 - 03.2014
- Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
- Streamlined processes by automating repetitive tasks, saving time and resources.
- Supported technology design, build, testing and execution by providing research based
product and process knowledge. - Worked on application development and support in waterfall model and agile methodology.
- Provided technical and functional recommendations based on project requirements.
Project Leader
Sarfinity Consulting Pvt Ltd
03.2008 - 12.2011
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
- Coordinated with offshore development team on efficient large-scale software development and implementation
- Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
- Managed team meetings and discussed project's goals and objectives.
- Collaborated with management, offshore development team and vendors regarding application design, development, execution and project status update.
Analyst Programmer
Sarfinity Consulting Pvt Ltd
11.2005 - 05.2006
- Collaborated with cross-functional teams to drive successful project completion and client satisfaction.
- Tested and deployed scalable and highly available software products.
- Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
- Wrote highly maintainable, solid code for software system.
- Wrote and maintained technical documentation for software applications.
Software Engineer
Elementsz IT Solutions
04.2005 - 10.2005
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Worked on design, development and testing of robust solutions to meet client requirements for functionality, scalability, and performance.
- Participated in architecture, design and implementation of back-end features using Microsoft technologies.
- Worked on production support, maintenance and enhancement projects.
- Developed reusable components that significantly reduced development effort on multiple projects.
Education
Master of Computer Applications - Computer Science
Mar Athanasios College For Advanced Studies
04.2001 - 08.2004
Bachelor of Science - Electronics
University Institute of Technology
04.2001 - 04.2021
Skills
Project management
Awards and Recognition
- Best Managed Team - Project Excellence Award in 2022
- INSTA Award for Project Performance in 2018 and 2020
- INSTA Award for Best Managed Project in 2022 and 2024
- Most Valuable Player award in 2022 and 2023
Timeline
Project Manager
Infosys Limited
04.2022 - Current
Technology Lead
Infosys Limited
04.2015 - 03.2022
Technology Lead
Infosys Limited
01.2015 - 03.2015
Technology Lead
Infosys Limited
04.2014 - 12.2014
Technology Analyst
Infosys Limited
01.2012 - 03.2014
Project Leader
Sarfinity Consulting Pvt Ltd
03.2008 - 12.2011
Analyst Programmer
Sarfinity Consulting Pvt Ltd
11.2005 - 05.2006
Software Engineer
Elementsz IT Solutions
04.2005 - 10.2005
Master of Computer Applications - Computer Science
Mar Athanasios College For Advanced Studies
04.2001 - 08.2004
Bachelor of Science - Electronics
University Institute of Technology
04.2001 - 04.2021
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