Kavitha Tumarada

Working as Team co-ordinator for Authorization process handling group of 10 to 15 members. My work profile includes

• Tracking Daily,weekly and monthly reports on team performance and distributed them to stakeholders and client.
• Tracking project tasks using a variety of software tools like Revvpro, Powerbi.
• Guiding on-boarding members and helped understand group roles and giving OJT.
• Analyzed project data to identify areas of improvement in team processes.
• Organized and scheduled team meetings and discussing challenges team is facing.
• Facilitated training sessions for new employees joining the team or existing employees needing refresher courses.
• Assigning work order and tracking client emails and updates whenever received.

• Handled OJT Training
• Organized and scheduled team meetings and discussing challenges team is facing.
• Track Daily,weekly and monthly reports on team performance and distributed them to stakeholders and client.
• Work order assign and used to track client emails and updates whenever received.

• Used to Audit AR, Eligibility and Authorization processes.
• Track Daily,weekly and monthly reports on team performance and distributed them to stakeholders and client.
• Scheduled team meetings to discuss challenges team faces and Quality improvement areas.
• Identified quality trends to investigate system flaws, process inefficiencies and training needs.
• Conducted root cause analysis to investigate the source of problems in production process.
• Provided thorough documentation on all quality control activities and results.
• Implemented corrective actions when necessary to improve overall product quality.
• Participated in calibration sessions with stakeholders to promote consistent alignment on policies and processes.

• Worked on Denial management for various specialities, Eligibility verification and authorization process.