Summary
Overview
Work History
Education
Skills
Interests
Co-Curricular Activities
Knowledge On
Additional Responsibilities
Timeline
Generic
Kavitha V

Kavitha V

Technical Leader
Bangalore

Summary

Highly accomplished Software QA Lead with 22+ years of progressive experience spearheading quality assurance initiatives for complex networking and security products, specifically Email Security and Web Security. Proven leader in designing and implementing robust test strategies, building high-performing QA teams, and ensuring the delivery of secure, reliable software solutions. Adept at driving process improvements and leveraging automation to optimize testing cycles. Respected for effective communication and passion for continuous improvement.

Overview

25
25
years of professional experience
1
1
Language

Work History

QA Lead /Technical Leader

Cisco Systems, Inc.
07.2017 - Current
  • Managed the entire sustenance of the Secure Email (ESA) product – planning and qualification of all maintenance releases, hot patches, and customer escalations, apart from leading the system qualification for all major releases as well.
  • Collaborated with cross-functional teams (development, product management, DevOps) to ensure quality throughout the SDLC.
  • Mentored and coached partner teams, junior QA engineers, fostering a culture of continuous improvement, growth, and technical excellence, thus enhancing team performance.


QA Lead

Cisco Systems, Inc.
07.2007 - 05.2014
  • Contributed to the establishment and onboarding of the Cisco IronPort QA team in the Bangalore development center for the Web Security Appliance Project.
  • Coordinated and led the major releases of all three Cisco products, including CCB, maintenance releases, and hot patches.
  • Suggested and implemented process improvements to achieve quality testing, along with continuous enforcement.
  • Proactive follow-through of the team’s and self's tasks.
  • Involved in the creation of the beta test plan, beta lab setup, and participation in beta calls, thereby feeding the inputs back to the team to improve the test strategy.
  • Mentored juniors and new hires in the team for technical and testing skills.
  • Review of technical documents related to the project.
  • Involved in initiatives like Deployment Qualification and Customer Found Defect Reduction.
  • Involved in leading the bug triage of internally found and customer-found defects for various products.
  • Review and provide input for the modification of the existing automation test suite to bring it up to the current release status.
  • Trained the entire test team of the business unit on the usage of the Cisco defect tracking system to file defects, construct queries for getting a list of defects, and generate reports.

Team Leader

Multitech Software Systems
09.2003 - 07.2007
  • Managed multiple Networking Products including RouteFinder on Xscale Platform, Socket Modem, and Socket Ethernet for Multitech US Clients.
  • Co-ordinated and tested the RouteFinder Internet Security Appliance for the ICSA Labs Certification against the requirements specified for the Small / Medium Business category Firewall.
  • Supervised multiple testing schedules with changing deadlines and priorities ensuring compatibility with competent products & browsers in all operating systems.
  • Led the team of 2 - 4 test engineers and mentored them when required.
  • Coordinated testing for releases including multiple internal iterations.
  • Presented recommendations of product enhancements
  • Reviewed the test cases and test reports prepared by the test engineers and improvised the test cases.
  • Ensured the documentation of Bugs found.
  • Ensured minimum field issues by increasing the coverage of testing.

Software Test Engineer

Multitech Software Systems
09.2000 - 08.2003
  • Complete responsibility for the HTTP Proxy, PPTP, IPTables, Intrusion Detection System, Mail relay, IPsec.
  • Developing the scripts using bash
  • Testing all the modules completely for functionality and configuration.
  • Various test cases were developed and implemented. One whole network was setup seperately for this purpose and testing was done completely on that setup
  • First Hand Customer Support to various field Issues.
  • Comparative Study of competitive products and Suggested feature enhancements.
  • Documented Bug and the test reports in Internal database.
  • Ensured the closure of the bugs reported.

Education

MCA - Computer Applications

AMC College
01.2006

B.Sc - Electronics

Christ College
01.2000

P.U.C -

Christ College
01.1997

S.S.L.C -

Christ School
01.1995

Skills

    Quality assurance processes

    Detailed requirements analysis

    Test case development

    Analysis of quality metrics

    Software development process

    Test strategy development

    Customer satisfaction

    Continuous improvement

    Manual testing

    Software development tools: JIRA, confluence

Interests

Network Technologies and Firewall concepts

Co-Curricular Activities

Attended workshop on Mathematics organized by Indian Academy of Science. Attended the Ten days Camp organised by NSS as an active volunteer of Centre For Social action, Christ College

Knowledge On

  • QA Methodologies: Agile, Scrum, Waterfall, STLC, Test Automation, Performance Testing, Security Testing, Regression Testing, UAT
  • Cloud Platforms: AWS, Azure, GCP
  • Programming: Python, Shell Scripts, C, C++
  • Operating System: FreeBSD, Linux, Windows 98/NT/2K/XP, SCO Unix
  • Tools: Wireshark, Packet Viewer, Packet Generators, PDC, Win2k IAS, Ixia
  • Protocols & Standards: TCP, IP, HTTP, SMTP, TELNET, FTP, IPSec, PPTP, NAT, PPP, VLAN, LDAP

Additional Responsibilities

Network Administrator of Multitech. Responsible for maintaining the mail server, proxy server and network for the company.

Timeline

QA Lead /Technical Leader

Cisco Systems, Inc.
07.2017 - Current

QA Lead

Cisco Systems, Inc.
07.2007 - 05.2014

Team Leader

Multitech Software Systems
09.2003 - 07.2007

Software Test Engineer

Multitech Software Systems
09.2000 - 08.2003

MCA - Computer Applications

AMC College

B.Sc - Electronics

Christ College

P.U.C -

Christ College

S.S.L.C -

Christ School

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