Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
Generic
Kavitha VK

Kavitha VK

Operations Manager Branch Banking
Trivandrum

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Operations Manager

HDFC Bank
08.2023 - Current
  • Supervise & monitor Personal Banker desks and contract sales staff
  • Customer service to ensure walk in customers issues
  • Authorize Personal Banker transactions

Branch Operations Manager

Esaf Small Finance Bank
12.2017 - 07.2023
  • Responsible for authorizing all Operational transactions and is the in-charge of all administrative and operational activities of the branch
  • Authority to authorize the teller on the daily cash transactions
  • Be the custodian of second set of keys of the vault and authorize the cashier in taking out adequate cash for daily transactions from the vault
  • Establish the culture of cross selling within the Branch banking team by guiding them in understanding requirements of the customer.

Sr. Sales Executive & CRM

Sowparnika Builders
09.2017 - 12.2017
  • Utilized multiple marketing strategies to improve profitability
  • Prospected leads, scheduled meetings and converted targets into customers at 100% rate
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.

Administrative Officer

Creations India Developers Builders Infrastructure
07.2013 - 04.2017

Education

BSC Mathematics -

Calicut University
Thrissur, Kerala
06.2006 - 05.2009

MBA -

Amrita Vishwa Vidyapeetham
Coimbatore
04.2001 -

Skills

Leadership Decision MakingRisk ManagementProduct KnowledgeAsset ManagementProblem SolvingTeller AuditingCompliance CommunicationPeople Management

Accomplishments

  • Best BOM award in PAN India level in the year 2021 in League of Legends
  • Awarded topper in NR SA acquisition in the year 2019 in League of Legends
  • Achieved Bajaj Allianz Bancassurance Onam Carnival fest, etc...

References

  • Bhagesh R, BM, ESAF Bank, Venjaramoodu branch, bhagesh.r@esafbank.com, 8129310312
  • Rekha T R, Chief Manager & Regional Head Operations, Esaf Bank, rekha.tr@esafbank.com, 8589950335

Timeline

Operations Manager

HDFC Bank
08.2023 - Current

Branch Operations Manager

Esaf Small Finance Bank
12.2017 - 07.2023

Sr. Sales Executive & CRM

Sowparnika Builders
09.2017 - 12.2017

Administrative Officer

Creations India Developers Builders Infrastructure
07.2013 - 04.2017

BSC Mathematics -

Calicut University
06.2006 - 05.2009

MBA -

Amrita Vishwa Vidyapeetham
04.2001 -
Kavitha VKOperations Manager Branch Banking