Kavitha VK
Operations Manager Branch Banking
Trivandrum
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Operations Manager
HDFC Bank
2023.08 - Current
- Supervise & monitor Personal Banker desks and contract sales staff
- Customer service to ensure walk in customers issues
- Authorize Personal Banker transactions
Branch Operations Manager
Esaf Small Finance Bank
2017.12 - 2023.07
- Responsible for authorizing all Operational transactions and is the in-charge of all administrative and operational activities of the branch
- Authority to authorize the teller on the daily cash transactions
- Be the custodian of second set of keys of the vault and authorize the cashier in taking out adequate cash for daily transactions from the vault
- Establish the culture of cross selling within the Branch banking team by guiding them in understanding requirements of the customer.
Sr. Sales Executive & CRM
Sowparnika Builders
2017.09 - 2017.12
- Utilized multiple marketing strategies to improve profitability
- Prospected leads, scheduled meetings and converted targets into customers at 100% rate
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Administrative Officer
Creations India Developers Builders Infrastructure
2013.07 - 2017.04
Education
BSC Mathematics -
Calicut University
Thrissur, Kerala 2006.06 - 2009.05
MBA -
Amrita Vishwa Vidyapeetham
Coimbatore 2001.04 -
Skills
Leadership Decision MakingRisk ManagementProduct KnowledgeAsset ManagementProblem SolvingTeller AuditingCompliance CommunicationPeople Management
Accomplishments
- Best BOM award in PAN India level in the year 2021 in League of Legends
- Awarded topper in NR SA acquisition in the year 2019 in League of Legends
- Achieved Bajaj Allianz Bancassurance Onam Carnival fest, etc...
References
- Bhagesh R, BM, ESAF Bank, Venjaramoodu branch, bhagesh.r@esafbank.com, 8129310312
- Rekha T R, Chief Manager & Regional Head Operations, Esaf Bank, rekha.tr@esafbank.com, 8589950335
Timeline
Operations Manager
HDFC Bank
2023.08 - Current
Branch Operations Manager
Esaf Small Finance Bank
2017.12 - 2023.07
Sr. Sales Executive & CRM
Sowparnika Builders
2017.09 - 2017.12
Administrative Officer
Creations India Developers Builders Infrastructure
2013.07 - 2017.04
BSC Mathematics -
Calicut University
2006.06 - 2009.05
MBA -
Amrita Vishwa Vidyapeetham
2001.04 -