KAVIYA SREEDHARAN
Munnar
Summary
Operations professional with 3+ years of experience in Healthcare & Insurance Operations and Staffing Administration. Skilled in workforce coordination, staff scheduling, stakeholder communication, SLA/TAT management, documentation, and process compliance. Strong in handling escalations, multitasking, and delivering accurate, timely operational support in fast-paced environments.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Operationa and Administrative Executive
LIVCARE STAFFING
MANCHESTER( WORK FROM HOME)
04.2026 - Current
- Coordinated daily staff schedules and shift allocations to optimize resource utilization and ensure operational coverage.
- Managed communication with clients and stakeholders through timely emails, follow-ups, and operational updates to maintain strong relationships.
- Handled administrative operations including data entry, documentation, filing, and record management with high accuracy.
- Prepared reports and operational documents to support management in decision-making and enhance daily activities.
- Monitored staff availability and responded promptly to schedule changes, emergencies, and operational needs.
- Maintained confidentiality and attention to detail while managing multiple priorities efficiently.
Financial Consultant
GEOJIT
Perumbavoor
09.2025 - 03.2026
- Advised clients on portfolio management and risk assessment strategies.
- Analyzed financial data to develop tailored investment strategies for clients.
- Educated clients on financial products and services aligned with their goals.
- Conducted comprehensive market research to identify emerging investment opportunities.
- Communicated regularly with clients via phone calls or emails regarding updates on their investments or other relevant information about the markets.
Accountant cum IT Assistant
EDAMALAKUDI PANCHAYAT
Munnar
05.2023 - 05.2025
- Managed accounts receivable and payable while reconciling bank statements and preparing financial reports.
- Prepared monthly financial statements for internal review and compliance.
- Conducted regular reconciliations of bank statements and ledgers.
- Maintained accounting software systems to support effective data management and accurate reporting.
- Managed financial records to ensure accuracy of accounting entries and reliability of data management.
HC & Insurance Operations Senior Representative
NTT DATA
Coimbatore
12.2021 - 05.2023
- Coordinated with healthcare providers to verify patient information, enhancing accuracy and reducing delays in claims processing.
- Processed claims, ensuring adherence to company standards and minimizing potential compliance issues.
- Reviewed applications and verified eligibility for new coverage or changes to existing policies, ensuring accurate enrollment details.
- Resolved claim disputes and policy inquiries promptly to maintain customer satisfaction.
- Managed customer inquiries regarding health insurance policies and claims, improving response times and customer satisfaction.
- Delivered customer service to both internal and external clients related to billing issues and policy questions.
Education
Bachelor of Arts - Commerce
MAR ATHANASIUS COLLEGE
Kothamangalam03-2019
Skills
- Financial analysis and risk assessment
- Report preparation and documentation
- Client communication and relationship management
- Strategic planning
- Operations and finance expert
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Malayalam
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Timeline
Operationa and Administrative Executive
LIVCARE STAFFING
04.2026 - Current
Financial Consultant
GEOJIT
09.2025 - 03.2026
Accountant cum IT Assistant
EDAMALAKUDI PANCHAYAT
05.2023 - 05.2025
HC & Insurance Operations Senior Representative
NTT DATA
12.2021 - 05.2023
Bachelor of Arts - Commerce
MAR ATHANASIUS COLLEGE