HUMAN RESOURCE HEAD An experienced influencer with a passion for tackling tough challenges and translating visions and strategies into actionable, value-added goals.
Boosted efficiency by 20% overseeing payroll transactions flawlessly, and processing monthly payroll for all employees
Maintained 100% accuracy and timeliness in processing payroll updates, including new hires, terminations, and changes to pay rates, for a workforce of over 3500+ employees
Improved processing time by 25% and minimized costs by 10%, identifying and recommending updates to payroll processing software, systems, and procedures
Foreshortened the average settlement time by 20%, processing 500 full and final settlements of resigned employees efficiently within 7 days of resignation
Resolved outstanding issues related to NOS and Meal Card, which had been pending since June 2022, contributing to the smooth functioning of the payroll and employee query resolution processes
Received numerous appreciations from senior management for addressing all pending FNF (500) and employee queries (400 tickets) effectively within 3 months of joining along with the completion of ongoing work
Accomplished a 90% satisfaction rate, addressing employee questions about salaries and taxes and tackling a backlog of 400 employee queries through the ticketing system, addressing both current and pending issues
Earned 100% compliance rating from auditors, facilitating external audits by providing accurate records and documentation
Reduced payroll-related errors and disputes by 30%, generating and maintaining accurate payroll records and reports.
Senior Manager – Human Resource Operations
Fengtay Group- Eastwind Footwear Company Limited (India Branch)
04.2021 - 04.2023
Minimized recruitment time by 25% and increased retention rate by 15%, steering end-to-end recruitment life-cycle, hiring personnel across all levels, from senior positions to entry-level
Boosted employee engagement by 25% and decreased employee turnover rate by 20%, implementing an onboarding and integration process for new employees
Contributed to employee knowledge and understanding of company policies, maintaining, and revising the company's handbook on policies and procedures
Achieved 100% compliance with government requirements and decreased legal liabilities, managing issues related to labor laws and statutory compliance
Enhanced employee satisfaction by 40% and decreased absenteeism by 5%, establishing welfare measures, organizing employee grievance redressal, and managing events to enhance motivation levels and productivity
Maximized employee productivity by 60%, implementing a performance management system linked to reward management and career growth
Accomplished a 95% accuracy rate and reduced payroll-related complaints by 20%, ensuring error-free processing of attendance and salary and smooth disbursement of salary
Decreased legal liabilities by 15% and increased employee satisfaction with the exit process, conducted exit interview processes for resigned, terminated employees, and coordinated clearance with departments
Raised data accuracy by 10% and decreased data reporting time by 5%, providing accurate MIS reports to top management as per requirements
Ensured smooth operations, providing timely printing and stationery, overseeing security and housekeeping, arranging daily meals, handling AMC of AC/biometric devices, and providing pick up/drop facilities for night shift employees.
Auxiliary Board Member
Continental Board of Counsellors of the Baha’is in Asia
11.2011 - 01.2014
Boosted productivity by 20%, managing the Goregaon/Vasai Workshop by efficiently planning the work environment, infrastructure, and workforce
Improved the onboarding experience and reduced the time required for orientation by 30%, developing and implementing standardized HR forms and a new joinee manual
Credited with commendation from the Line Manager and General Manager for exceptional performance, increasing responsibilities, and promotion
Enhanced efficiency by 90%, automating the salary slip generation process and reducing the time taken from two days to just half an hour
Foreshortened the time taken by 50%, steering the end-to-end onboarding process, ensuring timely preparation of attendance for all employees, and processing payroll sheets, including OT checks and processing
Improved employee satisfaction levels by 20%, organizing employee grievance redressal programs and employee motivation programs
Reduced costs by 10%, managing vendor relationships, including stationery, housekeeping & security
Maximized production capacity by 25%, setting up a new workshop in Vasai within the set time frame, ensuring seamless operations
Increased sales and brand visibility by 15%, conducting successful events in malls for a new car launch.
Education
Master of Business Administration: Human Resources -
Certificate Of Participation – Anti-Sexual Harassment of Women at Workplace
Accomplishments
Managed a substantial professional team comprising four Senior Directors, twelve Managers, and over twenty Assistant members
Improved payroll efficiency from 2.5 days to just 1 day for a large workforce of approximately 6000 employees, ensuring 100% accuracy.
Attained and upheld a Bronze Level rating in the Social Labor Convergence Program Audit through the implementation of effective and consistent systems.
Obtained a Maturity Level score from our client, Nike, for the development and execution of gender equity initiatives aimed at fostering diversity and inclusion within our organization
Achieved a satisfaction level score exceeding 90% in the Employee Well-being Survey conducted by a third-party organization
Received an excellence award from government officials of the Employee Provident Fund Organisation, India, for achieving a 100% completion rate in the E-Nomination process for approximately 6000 employees, setting a benchmark for other industries.