Summary
Overview
Work History
Education
Skills
Project
Roles & Responsibilities
Achievements
Personal Information
Timeline
Generic

Kavya Andavarapu

Vizianagaram

Summary

Highly skilled and motivated professional with three years of experience in Mainframe Development, Operations, Maintenance, and Support Services. Seeking a challenging role where I can contribute my expertise, and drive project success for organizations. Committed to utilizing my skills in project planning and resource optimization to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

System Engineer

TATA Consultancy Services
Hyderabad
01.2022 - Current
  • Working as a System Engineer at TATA Consultancy Services, Hyderabad from January 2022 till date

Education

B.Tech - Electronics and Communication Engineering

GMR INSTITUTE OF TECHNOLOGY
Andhra Pradesh
09.2020

Intermediate - M.P.C

NARAYANA JUNIOR COLLEGE
Andhra Pradesh
04.2016

High School -

SMT.GODAVARIDEVI SARAF HIGH SCHOOL
Andhra Pradesh
04.2014

Skills

  • Mainframe TSO/ISPF, DB2, JCL, CICS
  • SQL
  • Microsoft Office
  • C & Python Basics

Project

  • Client: Farmers Insurance Group
  • Team: PLA Application Operations
  • Role: L3 production support
  • Technology: COBOL, JCL, DB2, CICS
  • Description: Farmers Insurance is one of the leading North American insurance groups for vehicles, homes, and small businesses. The application is used to create new policy and modify the existing policies.

Roles & Responsibilities

  • Worked extensively on DB2, CICS regions, TSO/ISPF, and have good hands-on experience
  • Answers technical support queries and implements fixes for application problems
  • Responsible for tracking trouble tickets and resolving escalated support incidents
  • Works on cross-functional teams to proactively address support issues
  • Fixed problems by my own responsibility, and rectified errors by modifying the system databases, making use of SQL
  • Actively sought continuous improvement opportunities in project management processes, and engaged in ongoing learning
  • Monitoring the application for system issues during deployment changes, and ensuring CICS regions are available as needed

Achievements

  • Received appreciation from the client for the timely delivery of tasks
  • Successfully managed client relationships, exceeding expectations through effective communication

Personal Information

  • Date of birth: 07/04/99
  • Marital status: Married
  • Nationality: Indian
  • Languages known: Telugu, English, Hindi

Timeline

System Engineer

TATA Consultancy Services
01.2022 - Current

B.Tech - Electronics and Communication Engineering

GMR INSTITUTE OF TECHNOLOGY

Intermediate - M.P.C

NARAYANA JUNIOR COLLEGE

High School -

SMT.GODAVARIDEVI SARAF HIGH SCHOOL
Kavya Andavarapu