Music and Dance
Kavya Chaturvedi
Sales I Client Service I Client Relations I Co-working/Serviced Offices
Gurgaon
Summary
Dynamic and client-focused professional with a strong foundation in hospitality and serviced office operations. Proven track record in sales, client relationship management, and cross-functional collaboration. Passionate about delivering exceptional service and crafting tailored solutions that align with clients’ evolving needs.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
Work History
Assistant Manager - Sales
Corporatedge Serviced Offices
12.2022 - Current
- Generate qualified business leads through multiple sources and convert them into long-term clients.
- Present customized serviced office solutions tailored to clients' specific business needs.
- Maintain and grow client accounts, identifying upsell and cross-sell opportunities to boost revenue.
- Negotiate effectively with clients to deliver optimal solutions within budget.
- Provide timely sales forecasts and market insights to support strategy development.
- Collaborate with operations to ensure service delivery excellence and client satisfaction.
- Build a strong network within the fraternity.
Customer Delight Executive
Corporatedge Serviced Offices
06.2022 - 11.2022
- Oversaw day-to-day operations of serviced offices, ensuring seamless client experience.
- Handled client requests, resolved concerns, and ensured smooth communication across departments.
- Managed vendors to enhance service quality.
STEP Associate
Oberoi Hotels & Resorts
08.2018 - 08.2021
- Cross-trained across departments with specialization in Front Office and F&B.
- Delivered personalized guest experiences, handled reservations, concierge services, and billing.
- Demonstrated effective upselling and ensured adherence to five-star service standards.
- Collaborated with Sales, Marketing, Housekeeping, and Kitchen teams to enhance guest satisfaction & experience.
Education
STEP Associate - Hospitality, Guest Services, Front Office, F&B
Oberoi Hotels & Resorts
Gurgaon 08.2018 - 08.2021
ISC Graduate - Commerce, Economics, Math
Brightlands
Dehradun, India 04.2001 - 04.2018
Skills
Sales & Business Development Client Relationship Management Serviced Office Operations Communication Team Collaboration Negotiation CRM (Ultrasoft) MS Excel
Affiliations
Brightlands School - Active Member of the School Alumni
- Actively involved as an alumni member, demonstrating support for the institution, engaging in alumni events, fostering connections with fellow alumni and current students and collaborating with the alumni association to plan and execute alumni-focused events
Interests
Social Work
Food & Beverage
Movies/Web Series
Cooking
Timeline
Assistant Manager - Sales
Corporatedge Serviced Offices
12.2022 - Current
Customer Delight Executive
Corporatedge Serviced Offices
06.2022 - 11.2022
STEP Associate
Oberoi Hotels & Resorts
08.2018 - 08.2021
STEP Associate - Hospitality, Guest Services, Front Office, F&B
Oberoi Hotels & Resorts
08.2018 - 08.2021
ISC Graduate - Commerce, Economics, Math
Brightlands
04.2001 - 04.2018
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