Kavya Jangam
MBA In Marketing
Bengaluru
Summary
Successfully completed Advance Digital Marketing Course in November 2023. Experienced Sales Representative with demonstrated history of working in the industry. Goal oriented individual versed in greeting high-volume of customers. Skilled in Negotiations, Management, Customer Service, and Business Development.
Seeking a responsible position in an organization wherein my technical prowess can be utilized appropriately, with exposure to new areas to enable me to make useful contributions for the benefit of the company.
Overview
7
7
years of professional experience
1
1
Certification
4
4
Languages
Work History
Sales Associate
Radio City
2018.01 - 2019.09
- Generating new business for organization.
- Mining new leads and setting up meetings with clients
- To prepare sales reports through competition tracking and market analysis.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
Sales Executive
IndiGo Airlines
2015.08 - 2017.06
- Handling corporate and TMCs and drive sales for Mumbai and Pune.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed and implemented account management plans to establish customer satisfaction.
- Answered customer questions about products and services, and promoted key items.
- Developing new strategies to gain interest of customers and provide a demo to corporate and TMCs.
Inside Sales Executive
Sun Touriism International Private Ltd.
2012.10 - 2013.08
- Handling walk-in customers.
- Briefing customers about international and domestic group tours.
- Generating new leads for FITs, and developing packages as per requirements.
- Conducting presentations regarding tours.
- Maintained extensive knowledge of industry trends and competitors'' offerings to effectively position products as superior alternatives.
- Participated in weekly team meetings to review performance metrics against targets set by management, identifying areas for improvement where necessary.
Education
MBA - Marketing Management And Research
Sinhgad Business School
Pune 2001.04 -
Bachelor of Commerce - Commerce
Dr.D.Y.Patil Arts, Commerce & Science Collage
Pune 2001.04 -
Skills
Sales Development
Business Development
Client Account Management
Upselling
Teamwork and Collaboration
Problem-solving skills
Relationship selling
Negotiation Tactics
Time Management
Customer Service
Accomplishments
- Awarded Star of the month 3 consecutive months
- Achieved 100% club member for year 2015-16 & 2016-17
- Successfully achieved 13-15 acquisitions for Indigo Airline within 1.7months.
- Received certificate for Presenting to the world from Indigo.
Certification
Advanced Digital Marketing Course
Timeline
Advanced Digital Marketing Course
2023-11
Sales Associate
Radio City
2018.01 - 2019.09
Sales Executive
IndiGo Airlines
2015.08 - 2017.06
Inside Sales Executive
Sun Touriism International Private Ltd.
2012.10 - 2013.08
MBA - Marketing Management And Research
Sinhgad Business School
2001.04 -
Bachelor of Commerce - Commerce
Dr.D.Y.Patil Arts, Commerce & Science Collage
2001.04 -
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