Kavya Krishnan
Platform Engineer - SAP Banking
Bangalore
Summary
SAP Core Banking functional consultant with over 10 years of experience in production support and functional design, dedicated to driving impactful solutions within the banking and IT service management sectors. Demonstrated expertise in SAP applications, core banking processes, and agile methodologies enables seamless project delivery and operational excellence. Proven leadership and mentoring skills optimize service delivery, significantly enhancing productivity and reducing incident resolution times. A strong advocate for automation and continuous process improvement, consistently delivering innovative solutions that streamline operations and elevate client satisfaction.
Overview
10
10
years of professional experience
5
5
Certifications
5
5
Languages
Work History
SAP Banking Functional Designer
Commonwealth Bank of Australia Pvt. Ltd
08.2024 - Current
- Designed and implemented functional configuration changes using SAP GUI across Deposit Management(DM), Pricing, Payments, Master Contract Management(MCM) and Business Partners.
- Supported SAP Banking functionalities, including business banking, retail banking, loans, master contract, merchant billing, and payments.
- Delivered testing and validation for SAP S/4HANA TRBK migration to AWS Cloud.
- Led BVT and TVT cycles to ensure successful implementation and business continuity.
- Conducted stakeholder walkthroughs, and maintained audit-ready documentation.
- Collaborated with ABAP developers, solution architects, and operation teams to validate the code impact and simulate end-to-end scenarios.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Functional Designer
Accenture Solutions Pvt. Ltd
04.2019 - 08.2024
- Supported SAP Core Banking - (Term Deposit, Business Partner, Settlement & Statements, Account Origination, Product Pricing, and Payments).
- Implemented the Product Pricing List (PPL) and Business Partner configuration, conducted impact analysis, and provided direct client support for the SAP Banking upgrade.
- Conducted functional acceptance testing (FAT), system testing (ST), and end-to-end testing.
- Stakeholder management at Client IT headquarters in Sydney involves devising the right operating models for five different teams in the Core Banking Data Products and Services team.
- Provided SME inputs during business case estimation, defining effort, risk, and design complexity for medium to high build items.
- Developed functional specifications, test scenarios, and user manuals, ensuring comprehensive documentation and knowledge transfer.
Business Analyst
Accenture Solutions Pvt. Ltd
01.2017 - 07.2020
- Gathered requirements for automating SAP reports and streamlining BAU, EOD, and EOM processes.
- Proven ability in BA roles, identifying clients' needs, and translating them into functional solutions for Change Requests and Problem Records.
- Led the sprint planning and review meeting, breaking epics into user stories, and refining user stories into tasks that the development team can execute.
Functional Consultant, IT Service
Accenture Solutions Pvt. Ltd
11.2015 - 03.2019
- Managed incidents and problem records represented the team in CAB forums, and created functional, test, and corrective action documents.
- Conducted proactive monitoring, financial remediation, and new requirement analysis for SAP Banking.
- Handling change requests and problem records for hot-fix and permanent fix of recurring issues, respectively.
- Provided technical and functional clarification to the bank and testing team.
- The first point of contact for the end user in all critical issues analyzed the issue and delegated it to the concerned teams.
Education
B.E. - Aeronautical Engineering
Dayananda Sagar College
06.2015
10+2 - Science
Govt.PU College Sagar
06.2011
Skills
- SAP Applications
- Core Banking
- SAP Banking
- Product Management
- Deposit accounts
- IT service management
- Automation
- JIRA
- Scrum Methodology
- Strategies of pricing
- Solution Architect
Certification
Scrum certified
Timeline
SAP Banking Functional Designer
Commonwealth Bank of Australia Pvt. Ltd
08.2024 - Current
Functional Designer
Accenture Solutions Pvt. Ltd
04.2019 - 08.2024
Business Analyst
Accenture Solutions Pvt. Ltd
01.2017 - 07.2020
Functional Consultant, IT Service
Accenture Solutions Pvt. Ltd
11.2015 - 03.2019
B.E. - Aeronautical Engineering
Dayananda Sagar College
10+2 - Science
Govt.PU College Sagar