Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kavya M

Bangalore

Summary

Operations & Supply Chain professional with experience in Procurement, Forecasting, Stock management and comprehensive understanding of Operations Management while following best practices for optimum operational performance.

Overview

5
5
years of professional experience

Work History

Assistant Key Account Manager

Adret Retail Private Limited
01.2025 - Current
  • Supported Key Account Manager in managing and nurturing strategic client relationships to ensure high levels of satisfaction and retention.
  • Acted as a point of contact for client communication, addressing queries, and resolving operational issues promptly.
  • Assisted in preparing sales reports, order tracking sheets, and business review presentations for internal and client meetings.
  • Coordinated with cross-functional teams including supply chain, operations, and finance to ensure timely order fulfillment and accurate billing.
  • Managed PO processing, monitored invoice status, and followed up on outstanding payments.
  • Contributed to the execution of account-specific sales strategies, promotions, and fulfillment plans.
  • Collected market intelligence and competitor insights to support account planning and decision-making.
  • Ensured service level agreements (SLAs), sales targets, and performance KPIs were consistently met or exceeded.
  • Maintained accurate and up-to-date data in CRM and internal reporting tools.
  • Demonstrated proficiency in MS Excel and ERP tools for data analysis and reporting.

Business Operations, In-Stock Manager

RK Worldinfocom Private Limited
01.2022 - 12.2022
  • Handling the in-stock ops for Health and Personal Care category, handling 80+ vendors.
  • Streamlined the consistent issues of vehicle sidelining to ensure efficient stock inwarding thus increasing inbound efficiency.
  • Collaborating with the category team and In-stock management team to initiate Purchase Orders and aligning vendors to ensure the timely supply of products in response to demand.
  • Set up processes for reducing churn in the PO supply, by ensuring that adequate appointments are allocated to reduce out stock.
  • Ensuring the efficient utilization of allocated forecasts for the category, while also maintaining fulfillment center-specific records.
  • Coordinating and conducting training sessions for existing and newly onboarded vendors, educating them on best practices.

Contract Analyst

Simpli Contract Technologies Pvt. Ltd.
01.2021 - 12.2021
  • Perform in-depth analysis of contract clauses, obligations, and liabilities to ensure compliance and clarity.
  • Provide expert recommendations for contract provisions and amendments to optimize terms and mitigate risks.
  • Engage in strategic consultations with clients to align contractual agreements with their specific needs and objectives.
  • Maintain comprehensive documentation of all contract-related transactions, ensuring transparency and legal adherence.
  • Continuously monitor and stay updated on contract changes and developments to proactively address any emerging issues or opportunities.

Education

Bachelor of Commerce -

Bishop Cotton's Women's Christian College
01.2019

Pre-University -

Bishop Cotton's Women's Christian College
01.2016

Skills

  • Microsoft Office
  • Excel
  • E-commerce operations
  • Stakeholder management
  • Supply chain coordination
  • Key account management
  • Learning and development – data analytics (in progress)

Business Statistics, Excel, Advanced Excel, SQL, Power BI, Python, Tableau, AWS, and AWS

Timeline

Assistant Key Account Manager

Adret Retail Private Limited
01.2025 - Current

Business Operations, In-Stock Manager

RK Worldinfocom Private Limited
01.2022 - 12.2022

Contract Analyst

Simpli Contract Technologies Pvt. Ltd.
01.2021 - 12.2021

Pre-University -

Bishop Cotton's Women's Christian College

Bachelor of Commerce -

Bishop Cotton's Women's Christian College

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Kavya M