Kavya P
Chennai
Summary
Passionate and driven digital marketing enthusiast with a unique background in robotics, and currently pursuing an online MBA. Experienced in marketing, mentoring, and customer-focused operations as a Senior Resolution Coordinator, with strong skills in marketing, analytics, communication, and problem-solving. Expertise in branding and growth marketing, complemented by strong project management skills, is eager to bring creativity and strategy into social media, content, and campaign management. Highly motivated to grow and deliver impactful results in digital marketing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Resolution Coordinator
Walmart
Chennai
03.2025 - Current
Working under the ART (Account Review) process, Responsible
for reviewing customer accounts to identify suspicious or
fraudulent activities. Analyzing customer account data to identify
patterns, risks, and anomalies, developing strong data
interpretation skills.
Robotics Trainer
DIYA Robotics
Chennai
08.2023 - 02.2025
Train Robotics across multiple schools, colleges, centers,
corporate and online. Responsible for conducting sessions on
Robotics, Artificial Intelligence and IoT for students and trainers.
Guiding students in developing futuristic projects. Creating and
developing content based on the syllabus for books.
Education
Master of Business Administration (MBA) -
SRM Institute of Science And Technology
Chennai01-2027
Bachelor Of Engineering (B.E) - Robotics and automation
PSG College of Technology
Coimbatore, IN01-2023
Skills
- Branding And Growth Marketing
- Social Media Marketing
- Content Marketing
- Social Media Management
- Conversion Rate Optimization
- Lead Generation and Automation
- Google Ads
- Meta Ads
- SEO Audit
- Decision Making
- Problem solving
- Project management
Certification
Full-Stack Digital marketing Pro course, 12/01/24, 04/30/25
Languages
- English
- Tamil
Tools And Platforms
WATI, Mailchimp, Meta Business Suite, Zoho Social, Google Ads, Semrush, Canva
Timeline
Senior Resolution Coordinator
Walmart
03.2025 - Current
Robotics Trainer
DIYA Robotics
08.2023 - 02.2025
Master of Business Administration (MBA) -
SRM Institute of Science And Technology
Bachelor Of Engineering (B.E) - Robotics and automation
PSG College of Technology