Kavya R
Mangalore,Karnataka
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Administrator
Diya System Pvt. Ltd
02.2020 - 07.2020
- Troubleshooting Website-related issues, Handling customers' live chats, and resolving their website issues.
- Increased network security by implementing robust firewalls and antivirus software.
- Streamlined technical processes for improved efficiency and reduced downtime.
Transaction Processing Associate
Mphasis
06.2018 - 03.2019
- The process involved handling customer service requests for cable TV, Internet, and Telephone connection enhancement/ changes (Package changes, downgrade, upgrade of internet, changes in subscription line)
- Taking care of production customer requests.
Education
B.E (Computer Science) -
Sahyadri College Of Engineering
Adyar12.2017
P.U.C (Science) -
St.Ann's Pre University
Mangalore12.2013
SSLC -
St.Sebastine High School
Thokkotu12.2011
Skills
- DevOps
- AWS Certified solutions Architect (Micro Degree)
- DevOps (Micro Degree)
- Customer Service Executive
- Technical Support Executive
Technical Skills
AWS(Amazon Web Services), Cloud Platform: AWS, Containerization: Docker, Kubernetes, Infrastructure as Code(IaC): Terraform, Automation Tool: Ansible, Operating System: Linux, Version Control: Git, Scripting Language: Bash, Monitoring and Logging: Prometheus, Grafana, EC2, S3, RDS, IAM, VPC, Strong knowledge of basic Git commands, Branching and merging, Git workflows: Gitflow, GitHub flow, Managing Git repositories, Setting up and configuring Jenkins for CI/CD, Creating and managing Jenkins pipelines, Familiarity with Jenkins plugins, Containerization using Docker, Creating Docker images, Managing containers, Deploying applications consistently, Knowledge of Docker Compose
Projects
Ansible, Developed Ansible playbooks to automate routine system configurations, Git Kubernetes, Developed and managed applications in Kubernetes clusters Terraform, Implemented Terraform configurations for automating the deployment of infrastructure components Cloud-based Application Deployment, Developed a cloud-based application using AWS services, including EC2, S3, RDS Automated Deployment Pipeline, Developed a CI/CD pipeline using Jenkins, Git, and Docker to automate the deployment process for a web application Configured Management with Ansible, Employed Ansible to automate the configuration of multiple web servers in a load-balanced environment
Certification
- AWS Certified solutions Architect (MicroDegree)
- DevOps (MicroDegree)
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Technical Administrator
Diya System Pvt. Ltd
02.2020 - 07.2020
Transaction Processing Associate
Mphasis
06.2018 - 03.2019
B.E (Computer Science) -
Sahyadri College Of Engineering
P.U.C (Science) -
St.Ann's Pre University
SSLC -
St.Sebastine High School
- AWS Certified solutions Architect (MicroDegree)
- DevOps (MicroDegree)
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