KAVYA S

Dynamic Team Lead with 10+ years of experience and a proven track record at Clean Harbors, excelling in project management and client relations. Spearheaded cross-functional initiatives, enhancing e-commerce platform performance and driving user experience improvements. Adept at workflow analysis, I foster collaboration and mentor teams, delivering actionable insights that support strategic business growth.

Lowe's India

• Supervised team of 14 staff members.
• Received Top Contributor Stock award for F.Y 2022.
• Awarded as Rock Star of the month.

L Brands (Victoria's Secret)

• Recognized for extra work done and awarded twice for the same.

Amazon

• Awarded as Employee of the month (thrice).

• Created a macro which pulls the required details from the specific tool and cuts a ticket under category (CTI) with the Zero errors. This is mainly implemented for reducing the time taken for each associate to raise ticket and improve the productivity by 10%.
• Automated the process with the time saving using Module/Macro, which will take around 5-6 minutes (Approx) 94% time saving over manual process. The Module/Macro automatically fills/updates the required fields in MPT tool like Flyer week & Price types to run Item Submission Report extraction & later which saves the file in required path in a standard file name format. Once the file is saved in the path, the macro automatically pulls the information from saved file to update the same information under the respective tag section in the Tracker by separating the patched areas items and all areas items accordingly in each tab.
• Created single point repository of RACI method-based document for each Promotional tag. RACI SP approach is being used while creating the SOPs.