Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to monitor migration process in data servers. Have hands-on experience in SQL,C#, Python for Data Analysis, and PowerBI. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Hi, I’m
Kavya S
Bengaluru
Summary
Overview
4
years of professional experience
Work History
Capgemini
Quality Analyst
12.2021 - Current
Job overview
- Investigated product, service or procedure failures and recommended corrections to improve process in future.
- Investigated questionable test results and reported issues to relevant departments, saving 45% of assigned budget.
- Ensured company followed safety and quality standards during all jobs, reducing quality risks by 55%.
- Analyzed quality and performance data to support operational decision-making
- Create successful data models by gathering, cleaning, and transforming market data.
- Identified, analyzed and interpreted trends or patterns in complex data sets
- Identifying and fixing complicated data migration problems for clients.
- Process data and reporting infrastructure from ground up using Tableau and SQL to provide real-time insights into product and business KPIs ·
- Monitor calls/chats/emails to assess performance and quality of agents.
- Analyzed quality and performance data to support operational decision-making
- Identified, analyzed and interpreted trends or patterns in complex data sets
- Reviewed data for deficiencies or errors to correct incompatibilities and check output
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Developed and maintained quality assurance procedure documentation.
Quinnox Consultancy Services
Quality Control Associate
07.2019 - 11.2021
Job overview
- Monitored testing procedures and ensured were performed according to standard testing methods, established specifications and required protocols, improving 25% of functionality.
- Responsible for fixing bugs in SQL applications (by modifying store procedures).
- Gathered Requirement specifications and analyze application process and document functional requirement.
- Resolved system defects and issues using tried-and-tested patch deployment system and patches, minimizing user disruption.
- Managed data cleaning and quality evaluations.
- Worked on Data audits using SQL and Excel to improve data quality and accuracy in Business operations.
- Managing test data by documenting results of each test cycle to identify flaws.
Education
AMC Engineering CollegeBengaluru
Bachelor of Science from Computer & Information Sciences
06.2019
University Overview
Skills
- Product quality control
- Corrective actions
- QA testing
- Problem-solving
- Selenium WebDriver
- SQL understanding
- Database Management
- Agile and Scrum
- Teamwork and communication
Certifications and Licenses
Certifications and Licenses
- Introduction To Data Analysis by IBM (2023)
- The structured query language by the University of Colorado Boulder (2023)
Profession Relevant Skills
Profession Relevant Skills
- Proficient in a variety of computer software, including analytical software such as LabWare LIMS, database user interface software such as Microsoft Access and content workflow software such as Atlassian JIRA.
- Excellent English communication skills that include active listening, reading, writing, speaking and comprehension.
- Skilled critical thinker with the ability to make fast decisions and solve problems as they arise so that companies do not lose operation time and fall behind on work schedules.
- Knowledgeable in QA methodology with a proven history of reducing errors to increase quality.
- Highly organized individual who keeps meticulous records and manages my own time and the time of others well.
- Expansive mathematical skills that include arithmetic, statistics, algebra, calculus and geometry.
- Qualified analyst with a strong understanding of protocol as well as local, state and federal guidelines governing the companies within my chosen field.
Languages
English
Native or Bilingual
German
Beginner (A1)
Hobbies and Interests
Hobbies and Interests
Photo Editing
Indoor Planting
Timeline
Quality Analyst
Capgemini
12.2021 - Current
Quality Control Associate
Quinnox Consultancy Services
07.2019 - 11.2021
AMC Engineering College
Bachelor of Science from Computer & Information Sciences
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