Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kavya Shetty

Kavya Shetty

Senior Business Process Executive +971552033756
1021, Block A, Elite 10, Dubai Sports City,Dubai

Summary

  • Passionate, Customer-focused achiever with a demonstrated history of more than 6 years of working experience in sales and marketing in technology, history of building new territories, establishing and cultivating relationships to secure business commitments. Diverse experience in handling both Sales and Finance. Currently a part of Customer Success Team handling several accounts at Infosys.

Overview

6
6
years of professional experience
5
5
Languages

Work History

Senior Process Executive

Infosys Ltd, Capital One
Bangalore, Karnataka
09.2019 - Current
  • Determined change management needs and defined behaviors for effective program management.
  • Generated monthly metric reports, interpreted results and developed processes and solutions.
  • Coordinated multi-team process initialization, reducing all associated redundancies and dependencies.
  • Implemented standardized reporting methodology using Excel to facilitate easy communication and interpretation.
  • Translated business requirements into technical requirements through constant getting updates and developed project plan to achieve consistent results.
  • Developed systematic methodology for communicating results to onshore team and facilitating feedback and response.
  • Supervised weekly meetings for business process executives to maintain interdisciplinary communication of process weaknesses and performance.
  • Provided strategic and operational recommendations for improvement across departments.
  • Developed remediation plans for Onshore team to provide compliance attestation and reported common control procedures and effectiveness.

Senior Business Executive

Mphasis Ltd, Toronto- Dominion Bank
Bangalore, Karnataka
2018.01 - 2019.08
  • Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
  • Led methodology development to outline basic process parameters for banking operations.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Coordinated multi-team process initialization, reducing all associated redundancies and dependencies.
  • Developed standard operating procedures and document workflows for current and future process steps.

Business Development Manager

Luemens Aircon (A Unit Of Siemens India)
bangalore, Karnataka
08.2014 - 01.2018
  • Worked with existing customers to increase purchases of products and services.
  • Responsible for acquisition of new clients for new product ranges across large and medium scale enterprises
  • Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Education

Bachelor of Engineering - Electronics and communication

Hirasugar Institute Of Technology Affiliated To Vishvesvaraya Technological University, Deccan Education Society-Willingdon College

Class 12 - Science

Deccan Education Society, Willingdon College
Sangli

Class 10: CBSE -

Central Board Of Education-SMS English Medium School

Skills

Date of birth : 02-12-1992undefined

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Have authored and published the research paper titled "High Speed Area Efficient 32 Bit Wallace Tree Multiplier.
  • Supervised team of 13 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved Fraud related issues which led to saving lot of fraud investigation, thus saving money and time.
  • Won Quarterly awards every quarter without fail.
  • Have received appreciation mails from Onshore and Offshore Teams.

Timeline

Senior Process Executive

Infosys Ltd, Capital One
09.2019 - Current

Senior Business Executive

Mphasis Ltd, Toronto- Dominion Bank
2018.01 - 2019.08

Business Development Manager

Luemens Aircon (A Unit Of Siemens India)
08.2014 - 01.2018

Bachelor of Engineering - Electronics and communication

Hirasugar Institute Of Technology Affiliated To Vishvesvaraya Technological University, Deccan Education Society-Willingdon College

Class 12 - Science

Deccan Education Society, Willingdon College

Class 10: CBSE -

Central Board Of Education-SMS English Medium School

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Kavya Shetty Senior Business Process Executive +971552033756