Summary
Overview
Work History
Education
Skills
Software
Certification
Accomplishments
Projects
Timeline
CustomerServiceRepresentative
Kavyashree H

Kavyashree H

Operation Coordinator
Bangalore,Karnataka

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
9
9
Certifications
3
3
Languages

Work History

Operation Coordinator

Bartleby technologies pvt ltd
Bangalore
08.2020 - 05.2023
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Reviewed operations reports to understand numbers and trends.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Delegated tasks and collaborated closely with the flight crew to ensure the safe and systematic operation of aircraft. Developed training manuals on operation and maintenance for equipment.
  • Served as a coordinator at events, overseeing correct place settings, timely vendor deliveries, and conducting inspections of operation systems and navigation equipment before take-off.
  • Implemented performance standards and procedural changes to drive productivity and quality. Managed and evaluated workflow and productivity on an ongoing basis.
  • Oversaw day-to-day operations, collaborated with cross-functional teams for efficient functioning, and identified areas for process improvements.
  • Monitored and evaluated performance metrics to ensure team targets were met and productivity was maximized. Fostered a positive and collaborative work culture.
  • Trained new team members and fellow coordinators, providing support and expertise in various tools and platforms such as Postman, S3 tool, Auth0 user management, and the hiring portal.
  • Developed and implemented new policies and procedures to streamline operations and drive long-term growth.
  • Handled the payment process, ensuring timely and accurate payments, thereby streamlining financial operations and promoting efficiency.

Education

Bachelor of Science - Mathematics And Computer Science

D.V.S Arts & Science College
Shimoga, Karnataka
06.2008 - 05.2011

MBA - Finance

Jawaharlal Nehru National College of Engineering
Shimoga, Karnataka
05.2011 - 06.2013

Skills

    Report preparation

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Software

Microsoft Office Word

Microsoft Excel

Visual Basic

PowerBi

Java, SQL, html(learning)

Certification

Certification of "APPRECIATION" (03/2023) Bartleby Technologies Pvt Ltd, Bengaluru

Accomplishments

  • Solely responsible for managing the entire onboarding process for the team as a Single Point of Contact (SPOC).
  • Designated as the primary individual to manage the entire payment process for the team.
  • Collaborated with team of 6 in the development Of hiring and onboarding process
  • Received expressions of appreciation for well-received presentations and easily understandable instructions for procedures.
  • Received gratitude from HR, Operations Director, and Manager for error-free work.
  • Selected by Operations Director to generate additional process guidelines due to a highly professional appearance of the document.
  • Received commendations for a PowerPoint presentation on establishing a manual invoicing system for the team.
  • Received positive feedback from experts and the entire team for efficient collaboration with coordinators.

Projects

  • Evaluation of the Financial Performance of LIFE INSURANCE CORPORATION OF INDIA through ratio analysis technique (07/2012 - 01/2013)
  • Entrepreneur Experience and Opinion towards Infrastructure Facilities - A Comparative Study With Reference to Machenahalli and Sagar Road, Shimoga (10/2011 - 02/2012)
  • Maintaining a student database using VB(Visual Basic) (08/2010 - 02/2011)
  • Maintaining inventories using C++ language (08/2009 - 02/2010)

Timeline

Operation Coordinator

Bartleby technologies pvt ltd
08.2020 - 05.2023

MBA - Finance

Jawaharlal Nehru National College of Engineering
05.2011 - 06.2013

Bachelor of Science - Mathematics And Computer Science

D.V.S Arts & Science College
06.2008 - 05.2011
Kavyashree HOperation Coordinator