Summary
Overview
Work History
Education
Skills
Websites
References
Affiliations
Timeline
Generic

Kay Kollison

Fort Wayne

Summary

Dynamic and detail-oriented professional with extensive experience as a Litigation Paralegal. Proven expertise in drafting legal documents and managing complex cases, complemented by strong organizational skills and a commitment to confidentiality. Recognized for enhancing client satisfaction through effective communication and professionalism.

Overview

10
10
years of professional experience

Work History

Lyft Driver

Lyft
Indianapolis
08.2024 - Current
  • Transported clients to specified destinations safely and on-time.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Adhered to traffic laws and regulations to prevent accidents.

Litigation Paralegal

Rowe & Hamilton Attorneys at Law
Indianapolis
07.2024 - 07.2024
  • Transcribe dictation, draft pleadings, motions, letters, and other legal documents.
  • Completed e-discovery.
  • Managed litigation matters.

Medical Office Administrative Assistant

The Eye Center of Fort Wayne
Fort Wayne
10.2022 - 03.2024
  • Answered incoming calls, scheduled appointments, and managed calendars for physicians.
  • Completed coding tasks using ICD-10 codes for insurance claims processing purposes.
  • Ensured compliance with HIPAA regulations when handling confidential patient information.
  • Processed payments from patients including cash or credit cards transactions.

Customer Experience Expert

Stericycle, Inc.
Indianapolis
10.2018 - 06.2019
  • Answered customer inquiries via telephone and email in a timely manner.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Ensured all company policies were followed during calls.
  • Took messages from callers and accurately relayed details to intended staff.

Legal Secretary

Lee & Fairman, LLP
Indianapolis
02.2015 - 07.2017
  • Requesting, organizing, and summarizing medical records.
  • Compilation and mailing of medical review panel submissions.
  • Schedule depositions, mediations, hearings and appointments with experts and clients.
  • Preparing support documents for hearings and trial.
  • Input case data, hearing dates, and deadlines into computer system.
  • Request and pay vendor invoices.
  • Transcribe dictation, type pleadings, motions, letters, and other legal documents.
  • Assist in completion of discovery.
  • File management.

Education

Bachelor of Applied Science - Interdisciplinary Studies

Purdue University Fort Wayne
Fort Wayne, IN
12.2023

Associates of Applied Science - Paralegal Studies

Ivy Tech Community College
Indianapolis, IN
05.2013

Skills

  • Litigation paralegal
  • Drafting legal documents
  • Administrative support
  • Verbal communication
  • Written communication
  • Organizational skills
  • Time management
  • Knowledge of law office procedures
  • Confidentiality
  • Professionalism

Websites

References

Available on request

Affiliations

  • Soccer mom, theatre enthusiast & fashion model who is a true foodie. Midwest Fashion Week's favorite showstopper. Trying new recipes, traveling or dreaming about traveling.

Timeline

Lyft Driver

Lyft
08.2024 - Current

Litigation Paralegal

Rowe & Hamilton Attorneys at Law
07.2024 - 07.2024

Medical Office Administrative Assistant

The Eye Center of Fort Wayne
10.2022 - 03.2024

Customer Experience Expert

Stericycle, Inc.
10.2018 - 06.2019

Legal Secretary

Lee & Fairman, LLP
02.2015 - 07.2017

Bachelor of Applied Science - Interdisciplinary Studies

Purdue University Fort Wayne

Associates of Applied Science - Paralegal Studies

Ivy Tech Community College

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Kay Kollison