Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaycee Chambers

Laporte

Summary

I am reaching out due to my interest in the position of Practice Manager at Great and Small Animal Clinic. With a strong background in veterinary operations and a deep commitment to compassionate, long-term animal care, I am excited about the opportunity to lead a team that prioritizes preventive medicine, client relationships, and sustainable practice growth.

My decision to pursue a leadership role in general practice—rather than emergency care—is rooted in my passion for continuity of care and team development. I believe that general practice offers a unique opportunity to build lasting relationships with clients and their pets, support wellness through preventive services, and create a positive, stable work environment for staff. These values align closely with my management philosophy and professional goals that support a work-home life balance.

In my previous roles, I have successfully implemented workflow improvements, enhanced client communication and supported veterinary teams in delivering high-quality care. I am confident in my ability to bring operational efficiency, empathetic leadership, and a growth mindset to your clinic.

I would love to discuss how my experience and vision can contribute to your newly growing team’s success. Thank you for considering my application. I look forward to speaking with you further.


Best-
Kaycee Chambers, RVT

Overview

15
15
years of professional experience

Work History

Hospital Manager

Emergency Veterinary Care Centers
03.2022 - Current
  • Assisted in daily operations of veterinary hospital, ensuring smooth workflow and patient care.
  • Supported staff with scheduling appointments and managing client communications effectively.
  • Maintained accurate medical records using practice management software for efficient data retrieval.
  • Directed daily operations to enhance patient care and service efficiency.
  • Led quality assurance initiatives to elevate hospital standards and client satisfaction.
  • Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
  • Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
  • Oversaw recruitment efforts, resulting in the hiring of highly skilled and compassionate staff members, leading to employee retention and a positive workplace culture.
  • Increased efficiency in hospital operations by streamlining processes and implementing best practices in management techniques.
  • Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
  • Promoted a culture of excellence among hospital staff by organizing ongoing professional development opportunities for employees at all levels.
  • Developed strong relationships with community partners to promote collaboration and growth.
  • Developed strong relationships with local animal rescue organizations, increasing partnership opportunities and community involvement.
  • Improved patient satisfaction by implementing effective communication strategies between hospital staff and patients.
  • Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
  • Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
  • Directed, supervised and evaluated work activities of 80- member medical, nursing, technical, clerical and maintenance team.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Provided consistent leadership and direction; fostering an environment of teamwork, collaboration, and open communication among staff members.
  • Resolved customer complaints professionally and efficiently while promoting a satisfactory outcome for both parties involved.
  • Enhanced team communication by conducting regular staff meetings and providing clear expectations for daily tasks.
  • Managed financial aspects of the hospital, including budget planning, expense tracking, and ensuring proper billing procedures were followed.
  • Handled difficult situations calmly; navigating challenging conversations with clients regarding end-of-life decisions or financial constraints.
  • Adapted hospital protocols in response to industry changes and emerging trends; ensuring the facility remained at the forefront of veterinary care standards.
  • Increased client satisfaction with compassionate care, timely follow-ups, and thorough explanations of treatment plans.

Registered Veterinary Technician (Level IV)

Emergency Veterinary Care Centers
08.2016 - Current
  • Administered anesthesia and monitored patient vital signs during surgical procedures.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
  • Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
  • Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
  • Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
  • Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Improved client satisfaction through clear communication regarding pet health status updates.
  • Developed comprehensive discharge instructions that ensured continuity of care at home.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Educated pet owners on preventive care and post-operative instructions.
  • Managed medical records using veterinary software to maintain compliance and accuracy.
  • Trained junior staff in proper handling techniques and safety protocols.
  • Collaborated with team members to improve clinic workflows and patient care standards.
  • Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
  • Performed procedures such as Nasogastric tube placement, Nasal oxygen placement, both male and female urinary catheter placements, Picc line placement, Central line placement, IO catheters, etc.
  • Works well with any team.
  • Works well under pressure while providing excellent patient care.

Registered Veterinary Technician

All Creature Features Animal Hopsital
10.2010 - 04.2016
  • Administered anesthesia and monitored vital signs during surgical procedures.
  • Assisted veterinarians in diagnosing and treating animal illnesses and injuries.
  • Developed and implemented patient care plans to ensure optimal recovery.
  • Educated clients on pet health, nutrition, and preventative care measures.
  • Trained junior staff on best practices in animal handling and care techniques.
  • Maintained accurate medical records using veterinary software systems.
  • Calculated Dosages
  • Performed all laboratory testing
  • Obtained TPRs
  • Obtained blood samples
  • Daily treatments on hospitalized patients
  • Performed radiographs while wearing proper PPE
  • Performed splint and bandage applications
  • Worked well with the team
  • Worked well under pressure


Education

Associate of Applied Science - Associates Defree in Veterinary Technology

Vet Tech Institute (International Business College)
Fort Wayne, IN
10-2010

Skills

  • Operational efficiency management
  • Effective team collaboration
  • Strong attention to detail
  • Effective problem resolution
  • Consistent reliability
  • Logical evaluation
  • Adaptability to change
  • Commitment to professional standards

Timeline

Hospital Manager

Emergency Veterinary Care Centers
03.2022 - Current

Registered Veterinary Technician (Level IV)

Emergency Veterinary Care Centers
08.2016 - Current

Registered Veterinary Technician

All Creature Features Animal Hopsital
10.2010 - 04.2016

Associate of Applied Science - Associates Defree in Veterinary Technology

Vet Tech Institute (International Business College)

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Kaycee Chambers