Kaydence E. Harris
Bloomington
Summary
Business and marketing student with hands-on experience in customer service, sales support, and high-volume hospitality environments. Strong communicator with the ability to multitask under pressure, manage customer flow, and support revenue-driven operations. Currently pursuing an Associate of Applied Science in Business Administration with a concentration in Marketing, along with business and digital marketing certificates.
Overview
5
5
years of professional experience
Work History
Host
Da Vinci
05.2025 - Current
- Primary point of contact, managing first interactions and creating a positive, organized guest experience
- Coordinated scheduling, wait times, and workflow to support efficient daily operations
- Handled inbound phone calls and in-person communication with professionalism and accuracy
- Supported team coordination and problem-solving in a fast-paced environment
- Managed reservations and waitlists to optimize table turnover.
Sales Associate
The Loft
06.2024 - 04.2025
- Delivered customer-focused service in a retail environment, supporting sales and brand standards
- Maintained inventory levels through regular stock assessments and efficient replenishment processes.
- Operated point-of-sale systems and processed transactions, returns, and exchanges
- Assisted customers in selecting merchandise and provided product knowledge to enhance shopping experience.
Store Setup Associate
Academy Sports + Outdoors
08.2024 - 10.2024
- Supported store setup operations prior to grand opening
- Unloaded shipments, assembled fixtures, and organized merchandise
- Ensured departments met cleanliness, safety, and operational standards
Front Desk Receptionist
Barkefellers
05.2024 - 06.2024
- Scheduled appointments and registered new customers
- Managed check-in and check-out processes and maintained customer records
- Greeted and assisted clients with inquiries, enhancing customer service experience.
Crew Member
Fazoli's
10.2021 - 07.2023
- Provided efficient customer service in front-counter and drive-through roles
- Prepared food accurately while maintaining quality and safety standards
- Assisted with training new employees and supporting daily team operations
Kennel Assistant
B & S Boarding and Grooming Kennels
08.2021 - 10.2021
- Supported customer communication and front-desk interactions
- Monitored dogs during scheduled exercise and care routines
- Maintained clean and safe kennel environments to ensure animal welfare.
Education
Associate of Applied Science (AAS) - Business Administration – Marketing
Ivy Tech Community College
Indiana05-2028
High School Diploma -
Avon Highschool
Avon05-2023
Skills
- Customer & Client-Facing Communication
- Front Desk & Phone Operations
- Scheduling & Coordination
- Sales Support & Product Recommendations
- Business Communication
- Time Management & Multitasking
- POS Systems & Cash Handling
- Team Collaboration
HONORS
Academic Honors Diploma
Timeline
Host
Da Vinci
05.2025 - Current
Store Setup Associate
Academy Sports + Outdoors
08.2024 - 10.2024
Sales Associate
The Loft
06.2024 - 04.2025
Front Desk Receptionist
Barkefellers
05.2024 - 06.2024
Crew Member
Fazoli's
10.2021 - 07.2023
Kennel Assistant
B & S Boarding and Grooming Kennels
08.2021 - 10.2021
Associate of Applied Science (AAS) - Business Administration – Marketing
Ivy Tech Community College
High School Diploma -
Avon Highschool