Kayla Castonguay
Cedar Lake
Summary
Adaptable professional with experience in education and hospitality. Known for exceptional customer service and relationship-building skills, contributing to positive work environments, and enhanced customer experience.
Overview
8
8
years of professional experience
Work History
Teacher
Bright Beginners Academy
Dyer
10.2021 - 08.2024
- Developed engaging lesson plans for diverse learning styles and abilities.
- Collaborated with parents to discuss student progress and address concerns.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Server
Raspberry's Pancake House
Steger
07.2018 - 08.2019
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Supported team during peak hours by multitasking effectively between tables.
Host/Server
Fahrenheit Two Twelve
Crown Point
02.2017 - 07.2018
- Managed reservations efficiently to optimize seating arrangements.
- Assisted in training new hosts on company protocols and procedures.
- Provided excellent customer service by anticipating customer needs.
Education
High School Diploma -
Beecher High School
Beecher, IL05-2016
Skills
- Team collaboration
- Effective communication
- Conflict resolution
- Critical thinking
- Time management
- Flexible and adaptive
Timeline
Teacher
Bright Beginners Academy
10.2021 - 08.2024
Server
Raspberry's Pancake House
07.2018 - 08.2019
Host/Server
Fahrenheit Two Twelve
02.2017 - 07.2018
High School Diploma -
Beecher High School
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