Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kayla Flynn

Chesterton

Summary

I have worked many customer focused jobs, and love the interactions I have through those jobs. I love the satisfaction of knowing I've helped someone solve a problem, and I don't give up when a job gets too difficult.

Overview

8
8
years of professional experience

Work History

Business Staff Member

Aspire OMS
07.2022 - Current
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Developed strong business relationships with clients which led to increased customer satisfaction and retention rates.
  • Provided exceptional customer service, resolving issues promptly and maintaining high levels of client satisfaction.

Customer Service Representative

Amazon.com
05.2020 - 08.2020
  • At this job I was responsible for helping customers solve any problems they had with their accounts or orders
  • I was able to help customers through chat and phone calls, and loved the challenge that each interaction provided

Receptionist

Ashton Land Surveyors
08.2019 - 02.2020
  • As the receptionist, I was responsible for answering calls, helping prospective clients figure out what they needed, helping answer questions for current customers, billing, typing legal descriptions, filing, data entry, research, and getting completed work out the door

Personal Nanny

06.2017 - 08.2019
  • I cared for 5 children from newborn to 4 years old while their parents worked
  • I had them 5 days a week, for 7-9 hours a day, taking care of their every need
  • I also helped teach them while they were in my care

Bartender

08.2017 - 11.2018
  • This was an amazing experience I had working seasonally at the Florida Gator football games
  • I worked as a bartender serving beer and wine in a very fast paced environment
  • My duties included setting up, counting inventory, taking orders, pouring drinks, collecting money and giving change
  • At the end of each night, I would count money, count inventory, balance our sales, clean the bar area, and count and split tips

Childcare Provider

A Child's Garden
10.2016 - 06.2017
  • At this job, I ran the baby room with one other coworker, then I was quickly promoted to run my own room for 11 month-14 month olds
  • My duties included greeting children and parents every morning, changing diapers regularly, providing learning and play time, meal time for 6 babies at once, getting the babies ready to go home, and cleaning the room thoroughly after they had all left for the day

Education

High school diploma -

Daleville Jr/Sr High School
Daleville, IN
06.2005

Skills

  • Serving Experience
  • Nannying
  • Toddler Care
  • Childcare
  • Customer service
  • Bartending
  • Laundry
  • Babysitting

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Business Staff Member

Aspire OMS
07.2022 - Current

Customer Service Representative

Amazon.com
05.2020 - 08.2020

Receptionist

Ashton Land Surveyors
08.2019 - 02.2020

Bartender

08.2017 - 11.2018

Personal Nanny

06.2017 - 08.2019

Childcare Provider

A Child's Garden
10.2016 - 06.2017

High school diploma -

Daleville Jr/Sr High School

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Kayla Flynn