Kayla Griffin
Lowell
Summary
Dynamic pharmacy technician with extensive experience at Walgreen's Pharmacy, excelling in medication dispensing and insurance billing. Known for exceptional customer service and problem-solving skills, I ensure patient safety and confidentiality while optimizing workflow. Proven ability to enhance team collaboration and maintain high standards in pharmaceutical practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
09.2020 - Current
As a pharmacy technician;
I've learned medical and pharmaceutical terminology.
Pharmacology on mediations.
Retail pharmacy procedures.
Patient care and interactions.
Insurance billing.
I'm great at customer service, I'm caring, patient and umderstanding.
Kitchen Manager
Jacks Restaurant And Bar
01.2018 - 11.2021
I started as a waitress and a bartender. A few months later I went into the kitchen staff as a pizza cook and a line cook. A few months after that I became a kitchen and a waitress manager. With that position I had a lot of responsibility's. I had to make sure the environment was safe and clean to prevent any food airborne illness and make sure everyone was safe and prepared before we opened for the day. I had to place orders with benders and check in the orders.
Manager
KFC
05.2017 - 08.2020
I was hired as a cashier, then got promoted to a shift lead a year later. As a shift lead I learned cash handling , credit card processing , and handled the money orders with bank.
Education
High School Diploma -
Lowell Senior High School
Lowell, IN06-2017
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance verification
- Drug safety
- Processing payments
- Multitasking and organization
- Customer service
- Inventory management
- Staff supervision
- Staff training and development
Accomplishments
- Processed and filled over 400 prescriptions per day.
- Trained 6 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Hired, trained and oversaw kitchen staff.
Eliminated food waste, saving.
Certification
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- HIPAA Compliance Certification – Various Accredited Providers.
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Professional Bartender's License/Certificate – State-specific boards or recognized bartending schools.
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
English
Full Professional
Timeline
Pharmacy Technician
Walgreen's Pharmacy
09.2020 - Current
Kitchen Manager
Jacks Restaurant And Bar
01.2018 - 11.2021
Manager
KFC
05.2017 - 08.2020
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- HIPAA Compliance Certification – Various Accredited Providers.
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Professional Bartender's License/Certificate – State-specific boards or recognized bartending schools.
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
High School Diploma -
Lowell Senior High School
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