Kaylee Bowman
Indianapolis
Summary
Dynamic Studio Operations Lead at Removery Tattoo Removal with a proven track record in performance metrics and customer relationship management. Expert in employee training and strategic planning, successfully enhancing operational efficiency and client satisfaction. Recognized for strong team building skills and a motivational attitude, driving impactful results in studio management and project planning.
Overview
8
8
years of professional experience
Work History
Studio Operations Lead
Removery Tattoo Removal
Indianapolis
08.2020 - Current
- Creating reports on operational activities, performance metrics (KPI's) and customer feedback.
- Resolving escalated issues involving clients.
- Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
- Conducting regular meetings with team members to discuss progress and identify areas for improvement.
- Monitoring customer satisfaction levels and taking corrective action when needed.
- Consulting new clients on Tattoo Removal
- Monitoring the business, schedule, and running the studio on an independent level.
Traveling Coordinator
Smile Direct Club
Indianapolis
08.2017 - 06.2020
- Trained new employees on ITERO machine and sales techniques across multiple US locations.
- Opened new studios in assigned states to expand brand presence.
- Monitored performance metrics post-launch at newly opened studios.
- Collaborated with training team quarterly to enhance KPIs for each studio.
Education
High School Diploma -
Northpoint Highschool
Fishers, IN05-2016
Some College (No Degree) - Dental Assisting
Indianapolis Dental Assisting School
Indianapolis, INSkills
- Team collaboration
- Employee training
- Performance metrics
- Customer relationship management
- Strategic planning
- Studio management
- Sales techniques
- Client consultation
- Strong team building skills
- Scheduling coordination
- Acknowledgment of customer needs
- Motivational attitude
- Employee development
- Operational planning
- Project planning
Languages
Spanish
Limited
References
References available upon request.
Timeline
Studio Operations Lead
Removery Tattoo Removal
08.2020 - Current
Traveling Coordinator
Smile Direct Club
08.2017 - 06.2020
High School Diploma -
Northpoint Highschool
Some College (No Degree) - Dental Assisting
Indianapolis Dental Assisting School
Similar Profiles
Roxanne NgRoxanne Ng
Clinical Lead / Field Trainer / Senior Laser Specialist at Removery Tattoo RemovalClinical Lead / Field Trainer / Senior Laser Specialist at Removery Tattoo Removal
Kelly SearsKelly Sears
Studio Operations Lead at Removery Tattoo RemovalStudio Operations Lead at Removery Tattoo Removal
Kelsi HarshKelsi Harsh
Sales & Laser Specialist/Laser Technician at Removery (Formerly Invisible Ink Tattoo Removers)Sales & Laser Specialist/Laser Technician at Removery (Formerly Invisible Ink Tattoo Removers)
Parthu KoradaParthu Korada
Product Owner at Cummins Inc.Product Owner at Cummins Inc.
Connor RayConnor Ray
K-8 Assistant Athletic Director at Decatur Township SchoolsK-8 Assistant Athletic Director at Decatur Township Schools