KAYLEE STEWART
Terre Haute
Summary
Dedicated healthcare professional with hands-on expertise in EHR documentation, insurance verification, and patient intake. Strong organizational skills support accurate billing and compliance with patient privacy standards. Proven ability to thrive in fast-paced environments while collaborating effectively with providers and front-office staff to enhance patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OPTOMETRIC TECHNICIAN/CUSTOMER SERVICE REPRESENTATIVE
DR. BLACK'S OPTOMETRY
Terre Haute
04.2025 - Current
- Assisted with medical billing tasks including charge entry, insurance verification, and patient account updates
- Reviewed insurance eligibility and benefits prior to patient visits
- Ensured accurate documentation in EHR systems to support clean claims
- Maintained HIPAA compliance while handling sensitive patient information
- Collaborated with providers and front-office staff to resolve billing discrepancies
- Coordinated patient scheduling and follow-ups, enhancing operational efficiency and patient satisfaction.
NURSE INTERN
ASCENSION ST. VINCENT INDIANAPOLIS HOSPITAL
Indianapolis
07.2023 - 01.2025
- Assisted nursing staff with patient intake, documentation, and chart review to support accurate medical records
- Documented patient encounters and procedures in EHR systems, ensuring completeness for billing and coding purposes
- Gained hands-on exposure to diagnosis and procedure documentation aligned with ICD-10-CM and CPT guidelines
- Verified patient demographics, insurance information, and authorization requirements
- Provided compassionate patient care by assisting with daily living activities, ensuring comfort and dignity during recovery.
- Collaborated with healthcare professionals to develop and implement individualized care plans, enhancing patient outcomes and satisfaction.
COVID-19 SCREENER
TOWNE PARK
Terre Haute
12.2021 - 03.2023
- Conducted COVID-19 symptom screening and patient intake at point of entry
- Implemented triage processes for symptom evaluation, streamlining response times and facilitating timely healthcare access.
- Verified demographic information and documented screening results, ensuring data accuracy for healthcare records.
- Communicated screening outcomes to clinical and administrative teams
- Engaged with individuals during screenings to provide reassurance and information, improving communication and participant experience.
- Trained new staff on screening procedures and health protocols, fostering a knowledgeable team environment and enhancing operational efficiency.
Education
Certification in Medical Coding -
IVY TECH COMMUNITY
Terre Haute, online12-2026
High School -
TERRE HAUTE NORTH VIGO A HIGH SCHOOL
Terre Haute05-2018
Skills
- Patient scheduling
- EHR documentation
- Insurance verification
- Clinical assistance
- Clinical terminology
- Record management
- Customer service
- HIPAA compliance
Certification
BLS
Awards
BEE Award
Personal Information
Relocation: 1
Timeline
OPTOMETRIC TECHNICIAN/CUSTOMER SERVICE REPRESENTATIVE
DR. BLACK'S OPTOMETRY
04.2025 - Current
NURSE INTERN
ASCENSION ST. VINCENT INDIANAPOLIS HOSPITAL
07.2023 - 01.2025
COVID-19 SCREENER
TOWNE PARK
12.2021 - 03.2023
Certification in Medical Coding -
IVY TECH COMMUNITY
High School -
TERRE HAUTE NORTH VIGO A HIGH SCHOOL