Kayleigh Waymire
Rockville
Summary
Accomplished Operations Manager and Pharmacy Technician at CVS Pharmacy, adept in leadership and critical thinking. Spearheaded initiatives that significantly enhanced customer satisfaction and team productivity. Excelled in multicultural environments, fostering diversity and teamwork. Achieved notable improvements in inventory accuracy and employee performance metrics, demonstrating exceptional professionalism and communication skills.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking.
Overview
5
5
years of professional experience
Work History
Operations Manager and Pharmacy Technician
CVS Pharmacy
12.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Instructional Assistant
Turkey Run Elementary
08.2023 - 08.2024
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
- Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
Retail Clerk
Kroger
09.2019 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Collaborated with team members to achieve sales goals and maintain a high level of store performance.
Education
Bachelors Of Science In Psychology - Applied Behavior Analysis
Purdue Global University
05.2024
Skills
Communications
Professionalism
Multiculturalism and Diversity
Critical Thinking
Social Science and Humanities
Team Work
Leadership
Research and Information
Timeline
Instructional Assistant
Turkey Run Elementary
08.2023 - 08.2024
Operations Manager and Pharmacy Technician
CVS Pharmacy
12.2021 - Current
Retail Clerk
Kroger
09.2019 - 06.2021
Bachelors Of Science In Psychology - Applied Behavior Analysis
Purdue Global University
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