Accomplished LMS Administrator with a robust background at NIIT MTS, specializing in LMS management and stakeholder engagement across countries. Excelled in creating dynamic learning solutions and leveraging SharePoint for enhanced collaboration. Demonstrates exceptional problem-solving abilities and effective communication, ensuring seamless training processes and user satisfaction.
1. Proven knowledge of LMS Management with case management.
2. Resolve tickets and requests on Salesforce and ServiceNow.
3.Create online courses, ILT and VILT sessions, materials, video courses, OJT materials.
4.Create curriculums.
5. Reversioning of learning objects as per business needs.
6.Create learning assignments by dynamic and standard method for assigning trainings to the users.
7.Event management.
8. Cross functional and different countries stake holder management.
9.Vendor management.
10. Resolve consultations raise by users and global business units and investigate the issues.
11.User management
12. Fetching and sharing reports as per requests and data handling.
13.Usage of reporting tool for daily and monthly reports.
14. Familiarity with Sharepoint, translating tools.
15. Familiarity with Gxp trainings
Knowledge of Microsoft Suits and Reporting tools