Kazhio Arou
New Delhi
Summary
F&B professional with extensive experience at The Suryaa New Delhi, specializing in cocktail creation and staff management. Demonstrated success in event planning and vendor negotiation, achieving top rankings in regional competitions. Skilled in multitasking and safety compliance, enhancing guest experiences through effective communication and training.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager F & B
The Suryaa New Delhi
New Delhi
11.2022 - Current
- Currently handling coffee shop, staff management, ensuring safe, secure and legal work environment.
- Oversee L15, L16, alcohol distributors and suppliers.
- Curated new cocktail menu.
- Training employees, evaluating, oversees and planning, leading, organizing promotional or special events.
- Handling Banquet operations and outdoor catering.
- Part of Greater than bar wars came top 4 for northwest region final.
F & B Supervisor
The Lodhi, New Delhi
New Delhi
12.2019 - 11.2022
- Lounge management ensuring high standards and SOP’S are kept intact.
- Handling Banquet operations in the hotel and outdoor catering as well.
- Curated menu for Absolut mash up India.
- Part of Greater Than Gin Bar wars came top 7 for northwest region final.
Bartender
P & O Cruise Sydney Australia
Sydney
11.2017 - 10.2019
- Handling huge crowd management and emergencies while performing duties and responsibilities and maintaining SOP’S.
Senior Guest Service Associate/Bartender
ITC Maurya, New Delhi
New Delhi
11.2016 - 10.2017
- Preparing cocktails, assessing customer needs and preferences and making appropriate recommendations.
- Up selling / cross selling. Overall have developed mixing with molecules.
Senior Bartender
Olive Bar, New Delhi
New Delhi
05.2016 - 11.2016
- Reduce inventory loses by managing beverage inventory.
- Overall have developed skills in Asian fusion style of cocktails.
Guest service Associate
Hyatt Regency, New Delhi
New Delhi
12.2012 - 11.2015
- Taking orders, customer satisfaction and feedback, up selling Inventory.
- Represent Hyatt for Bacardi legacy cocktail competition 2015 with a cocktail name ‘90’s connection’.
- Pre- opening staff for mansion Oval room Banquet.
Education
Bachelor - Hotel Management
North East Institute of Management Science
Jorhat, Assam01.2012
Skills
- Barista
- Multitasking
- Craft cocktail creation
- Creative activities
- Safety compliance
- Inventory control
- Event planning
- Staff management
- Quality assurance
- Upselling techniques
- Training and development
- Vendor negotiation
- Effective communication
- Staff training and development
- Promotional planning
- Budget assistance
Certification
- STCW certificate
- Indian CDC
Personnel Informationl
- DOB-08/01/1990
- Father's name: Lohrii
- Nationality- Indian
Timeline
Assistant Manager F & B
The Suryaa New Delhi
11.2022 - Current
F & B Supervisor
The Lodhi, New Delhi
12.2019 - 11.2022
Bartender
P & O Cruise Sydney Australia
11.2017 - 10.2019
Senior Guest Service Associate/Bartender
ITC Maurya, New Delhi
11.2016 - 10.2017
Senior Bartender
Olive Bar, New Delhi
05.2016 - 11.2016
Guest service Associate
Hyatt Regency, New Delhi
12.2012 - 11.2015
Bachelor - Hotel Management
North East Institute of Management Science
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