Kazi Yanur
Bardhaman
Summary
Dynamic Collection Agency Manager with a proven track record in customer handling and problem-solving. Leveraged advanced computer knowledge to streamline processes, enhancing team performance. Recognized for effective communication and collaboration, consistently achieving project objectives and improving customer satisfaction. Committed to continuous learning and professional development.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Recovery office
Collection agency Manager
PURBA BARDHAMAN
09.2019 - Current
- Good communication skills
- Customer handling
- Problem solved
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Arts - English Honours
Mankar College
Purba Bardhaman 05.2020 - 05.2026
Skills
- Computer knowledge
- Smart commerce
- Also have good knowledge customer handling
Certification
- Also I have computer course certificate of India's largest computer center APLL
- Also dra certificate
Timeline
Bachelor of Arts - English Honours
Mankar College
05.2020 - 05.2026
Recovery office
Collection agency Manager
09.2019 - Current