Experienced General Laborer offering over 10 years of healthcare, customer service and origination/cleaning experience. Able to adapt to environments easily. Looking for a long time position and to learn new skills.
Overview
17
17
years of professional experience
Work History
Home Health Caregiver
Rescare Homecare
12.2022 - Current
Assisted patients with daily living activities, improving their overall quality of life.
Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
Provided physical assistance for mobility, promoting independence and safety in the home environment.
Conducted regular assessments of patients'' conditions, updating care plans as necessary.
Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
Sauce Boss
Mission BBQ
02.2020 - 07.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Provided friendly and efficient service upon entry.
Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
Ensured timely completion of prep tasks, enabling smooth service during peak hours.
Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Supervisor
Penguin Point
12.2019 - 02.2020
Increased team productivity and set clear expectations for staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Managed budgets, ensuring optimal allocation of resources and adherence to financial guidelines.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Home Health Caregiver
Vela
09.2016 - 11.2019
Enhanced consumer comfort by providing compassionate and attentive care.
Assisted consumer with daily living activities.
Monitored vital signs and reported any abnormalities to medical professionals promptly.
Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
Sales Associate
Allegis Group Inc
04.2016 - 08.2016
Worked collaboratively in team environment.
Stocked shelves and supplies and organized displays.
Prepared merchandise for sales floor.
Helped customers with questions, problems and complaints in person and via telephone.
Accepted and processed returns.
Verified that all customers received receipts for purchases.
Greeted customers and ascertained customers' needs.
Commercial Cleaner
Laundry Xpress
09.2015 - 01.2016
Assisted with cleaning and maintenance of laundry equipment.
Operated laundry equipment and loaded according to capacity restrictions.
Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors.
Swept, vacuumed, mopped and buffed floors.
Performed basic machine set up.
Wait staff
Atz's Ice Cream
03.2015 - 06.2015
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Resolved guest complaints quickly and efficiently.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Maintained high standards of cleanliness and sanitation.
Maintained complete knowledge of restaurant menu, including daily specials.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Stocker/Picker/Shipper
Avenue Book & Co
07.2011 - 02.2012
Supervised and directed all merchandise and shipment processing.
Stocked and replenished merchandise according to store merchandising layouts.
Picked products for specific routes according to pick sheets.
Enforced the on-time shipment of products to create exceptional customer experiences.
Supervised material flow, storage and global order fulfillment.
Picked up incoming stock and delivered materials to designated locations.
Led warehouse improvement initiatives to advance operational efficiencies.
Packed products according to company specifications.
Unloaded trucks as soon as they arrived with deliveries.
Housekeeper
Allen County Council On Aging
03.2011 - 06.2011
Followed company procedures to maintain work environment in a neat and orderly condition.
Disinfected and mopped bathrooms to keep them sanitary and clean.
Disinfected bathrooms and removed mold from shower stalls and bathtubs.
Removed waste paper and other trash from the premises to designated area.
Verified that all storage areas and drawers were clean and organized.
Changed bed linens and collected soiled linens for cleaning.
Transported cleaning products and equipment to and from the consumers home.
Home Health Aide
Rescare Inc
05.2010 - 02.2011
Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Routinely collaborated with department managers to correct problems and improve services.
Helped residents with bathing, dressing, feeding, lifting and transferring.
Assisted patients with daily functions.
Developed patient care plans, including assessments, evaluations and nursing diagnoses.
Delivered in-home care to disabled children and adults.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Transported individuals to medical appointments and other errands.
Chef Assistant
Glenbrook Rehabilitation and Skilled Nursing Center
10.2009 - 12.2009
Quickly set up and cleared tables and stocked all service stations.
Inventoried and restocked items throughout day.
Kept cases and shelves clean and well stocked.
Emptied and maintained trashcans and outdoor dumpster area.
Upheld standards of cleanliness, food handling and safety.
Assisted co-workers whenever possible.
Assisted with busing and re-staging tables.
Responsible for labeling special menus for precise consumers.
Line Cook/Cashier
Georgetown Entertainment
05.2008 - 09.2009
Customer Service experience.
Ran the food line, organized tickets, served guests table-side.
Stocked and organized back room for storage and bar fridge.
Opened and closed concessions.
Shift Supervisor
Dairy Queen Grill & Chill
08.2007 - 03.2008
Stocked and cleaned front line prep, bulk bins and freezer and dairy refrigerators
Completed store opening and closing procedures, including setting up registers and checking products.
Helped store management meet standards of service and quality in daily operations.
Maintained competitive pricing and achieved targeted sales.
Verified cash drawer against the day’s receipts.
Education
General Studies -
Ivy Tech Community College of Indiana
Fort Wayne, IN
Core 40 diploma
North Side High School
Fort Wayne, IN
2007
Skills
Years of computer literacy and experience
Years of cleaning and organizational experience (commercial and residential)
Training in home health care and reporting and filing medical paperwork
Exceptional customer service
Shipment processing skills
Adapt to diverse groups
Timeline
Home Health Caregiver
Rescare Homecare
12.2022 - Current
Sauce Boss
Mission BBQ
02.2020 - 07.2020
Supervisor
Penguin Point
12.2019 - 02.2020
Home Health Caregiver
Vela
09.2016 - 11.2019
Sales Associate
Allegis Group Inc
04.2016 - 08.2016
Commercial Cleaner
Laundry Xpress
09.2015 - 01.2016
Wait staff
Atz's Ice Cream
03.2015 - 06.2015
Stocker/Picker/Shipper
Avenue Book & Co
07.2011 - 02.2012
Housekeeper
Allen County Council On Aging
03.2011 - 06.2011
Home Health Aide
Rescare Inc
05.2010 - 02.2011
Chef Assistant
Glenbrook Rehabilitation and Skilled Nursing Center