Summary
Work History
Education
Skills
Timeline
Generic

Karen DiTola

Saint John

Summary

A dynamic Office Manager with a proven track record at Briggs Balagani Ophthalmology & Associates, I excel in organizational skills and customer service. Successfully managed financial records, streamlined office operations, and fostered a culture of mutual respect, significantly enhancing team efficiency and client satisfaction. Expert in office administration and adept at employee training, I embody leadership with a focus on results and positive workplace dynamics.

Work History

Office Manager

Briggs Balagani Ophthalmology & Associates
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Education

High School Diploma -

Crete Monee High School
Crete, IL
06-1976

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll Processing
  • Scheduling
  • Staff Management
  • Employee Training

Timeline

Office Manager

Briggs Balagani Ophthalmology & Associates

High School Diploma -

Crete Monee High School
Karen DiTola