K.D.M. Swamy
Dharmavaram
Summary
Dedicated Web Developer with many years of comprehensive experience collaborating with colleagues to achieve sleek and streamlined experiences. Expertise in data marketing analysis and revising websites to improve function. Successful at managing strong teams of developers to maximize profits.
Overview
4
4
years of professional experience
Work History
Web Developer
Page Perfect Tech
Rajahmundry
08.2022 - Current
- Implemented responsive design techniques to ensure optimal viewing experience across multiple devices.
- Tested cross-browser compatibility for websites and applications in Chrome, Firefox, Safari, Opera and Internet Explorer.
- Collaborated with other developers on coding projects.
- Developed web applications using HTML, CSS, JavaScript and JQuery.
- Provided technical support in resolving customer issues related to web development projects.
- Monitored website performance and optimized code for speed optimization.
Technical Support Engineer
Sai Nath OFC
Kovvur
02.2020 - 07.2021
- Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
- Resolved complex technical problems through root cause analysis techniques.
- Analyzed system logs for potential problems or errors related to system performance or security threats.
- Monitored system performance metrics to proactively address potential issues.
Operations Head & BA
Jfoods Online (Start up)
- 18 Months Experience
- Maintaining relationships with external vendors and suppliers related to operations needs.
- Developing policies and procedures that promote a safe working environment.
- Providing guidance and mentorship for junior staff members.
- Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
- Performing root cause analysis of any problems encountered in operations.
Sales Executive Out Bond
VSR Groups
- International Non-Voice Process
- Generated reports to summarize sales performance metrics and present findings to management team.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Trained junior sales staff on techniques for improving customer service experience.
Appeal Analysts
UHG (United Health Group)
- A&G Process
- Analyzed and evaluated appeals to ensure compliance with applicable laws, regulations, policies and procedures.
- Maintained accurate records of all activities related to the appeals process.
- Participated in training sessions designed to keep abreast of new laws or regulations affecting the appeals process.
CCE
AEGIS PVT LTD
- Inbound process
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Education
Degree(B.Sc.) -
ABN & PRR College Of Science
Pre-Degree - (Under Graduation) -
Sri Chaitanya Junior College
Secondary School -
S B P School
Skills
- Operating Systems
- MS-Office
- XP
- Programming Languages
- HTML
- JAVA
- C
- Technical Analysis
- Website optimization
- Software testing
- Software Best Practices
- Website analytics tools
- Front-End Development
- Content Management Systems
- Technical Support
- Troubleshooting
- Application design
- CMS platforms
- Web Technologies: AngularJS, jQuery, Bootstrap
- Social Media Management
- Search Engine Optimization
- PHP
- Website Updating
- Social Media
Additional Information
On Board in AEGIS PVT LTD as CCE for 6 Months in Inbound process., On Board in UHG (United Health Group) for 8 months as Appeal Analysts in A&G Process, On Board in VSR Groups as Sales Executive Out Bond for 3 Months in International Non-Voice Process, 18 Months Experience as Operations Head & BA in Jfoods Online ( Start up)
Internship
Done Internships Programs in leading Startups Swiggy, Zomato, WedMeGood
Personal Information
- Father's Name: Nageswara Rao (late)
- Date of Birth: 02/14/1995
- Nationality: Indian
Hobbies and Interests
- Reading Books
- Traveling
- FreeLancer Works
Languages
- English
- Telugu
- Hindi
Disclaimer
I hereby certify that all the information provided above is true to the best of my knowledge.
Timeline
Web Developer
Page Perfect Tech
08.2022 - Current
Technical Support Engineer
Sai Nath OFC
02.2020 - 07.2021
Operations Head & BA
Jfoods Online (Start up)
Sales Executive Out Bond
VSR Groups
Appeal Analysts
UHG (United Health Group)
CCE
AEGIS PVT LTD
Degree(B.Sc.) -
ABN & PRR College Of Science
Pre-Degree - (Under Graduation) -
Sri Chaitanya Junior College
Secondary School -
S B P School
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