Music , Walking, Gym
K Durga Prasanna
senior executive assitant
Summary
To work in a challenging and responsible position where my professional background can be utilized for the progress of the organization and to update myself with the latest technologies, to enable myself to establish in future. Expertly assists executive team using exceptional communication and organizational skills.Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, reports, and transcribing minutes.
Overview
10
10
years of professional experience
1
1
Language
Work History
Sr. Executive Assistant
Wells Fargo
01.2015 - 01.2021
- Serving as first point of contact for customers seeking assistance over the phone or email; Log the call in the Service Desk software
- Provide 1st level support for calls from customer using problem solving process
- Handling board line, attending internal & external calls routing to concern team
- Coordinating with visitors and vendors
- Co-ordination with HR team & candidates for scheduling appointments for interviews
- Monitoring total building premises activities through CCTV cameras & record review for investigations
- Maintaining registers like inward, outward, visitor, vendor & key management tool
- Monitoring & allotment parking slots & stickers for 2/ 4 wheeler
- Maintaining VMS (visitor management system) tool for issue of ID's for floor level entry
- Booking meeting rooms & scheduling meetings with vendors
- Co-ordinate with housekeeping staff for maintenance of building premises.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
- Directed administrative functions for board of directors, principals, consultants and key managers.
- Coordinated and executed special projects.
- Transcribed, formatted, input and edited text, data, and graphics.
- Assisted senior management with major initiatives and projects.
- Created appropriate documentation for members of board and senior leadership before meetings.
- Monitored incoming correspondence, emails, snail mail and other publications for management members.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Complied with special requests from board members for research, assistance and travel arrangements.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
- Handled scheduling and logistics planning for conferences and monthly meetings.
- Screened incoming mail, publications and other correspondence directed to management team members.
Front office executive
Gayatri Security
01.2011 - 01.2014
- Handling board line, attending internal & external calls routing to concern team
- Coordinating with vendors for billing & payment
- Co-ordination with HR team & candidates for scheduling appointments for interviews
- Introduction on security services
- Building & maintaining effective relationship with employees & vendors
- Maintaining registers like inward, outward, visitor, vendor & key management tool.
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Requested, reviewed, processed and distributed status reports from various team members to executive management according to established workflow processes.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
Education
Skills
Exceptional Interpersonal Skills
Meticulous Attention to Detail
Excellent Active Listener
Office Equipment Proficiency
Excellent Interpersonal Abilities
Effective Problem Solving
Administrative Skills
Meeting Planning
Office Management
Customer Service
Mail Management
Schedule & Calendar Planning
Information Confidentiality
Appointment Setting
Phone Etiquette
File Organization
Interpersonal Communication
Communication
English, Hindi and Telugu.
Personal Information
- Nationality: Indian
- Religion: Hindu
Interests
English, Hindi, Telugu
writing - English, Hindi
Reading - English, Hindi, Telugu
Timeline
Sr. Executive Assistant
Wells Fargo
01.2015 - 01.2021
Front office executive
Gayatri Security
01.2011 - 01.2014