Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keagon Hansell

Lafayette

Summary

Dynamic professional with a solid foundation in customer service and incident response. Expertise in vulnerability assessment and a strong commitment to enhancing customer satisfaction. Proven ability to train new employees and streamline support processes for improved service delivery.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Cashier

Walmart
Lafayette
06.2021 - Current
  • Processed customer transactions efficiently, contributing to smooth operations during peak hours.
  • Addressed customer inquiries and concerns, enhancing overall satisfaction and loyalty.
  • Trained new cashiers on register operations and customer service standards to ensure consistent service quality.

Crew Member

Five Guys
Lafayette
04.2020 - 05.2021
  • Provided exceptional customer service in high-pressure environment, contributing to positive dining experiences.
  • Resolved customer complaints professionally, fostering satisfaction and encouraging repeat business.
  • Assembled menu items to meet company quality standards, enhancing overall customer experience.
  • Completed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.

Education

High School Diploma -

McCutcheon High School
Lafayette, IN
06-2021

Bachelor of Science - Cyber Security

Wilmington University
New Castle, DE
04-2026

Skills

  • Cash register operation
  • Transaction processing
  • Training new cashiers
  • Customer service
  • Team collaboration
  • Network security
  • Vulnerability assessment
  • Incident response
  • Threat intelligence

Certification

Linux Pro

Timeline

Cashier

Walmart
06.2021 - Current

Crew Member

Five Guys
04.2020 - 05.2021

High School Diploma -

McCutcheon High School

Bachelor of Science - Cyber Security

Wilmington University
Keagon Hansell