Ms office
Keana Rosales
Virtual Assistant and customer service
Las pinas, Manila
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering two years of experience providing quality administrative support to clients.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Virtual Assistant
MKG Live Streaming Agency
04.2022 - 03.2024
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
Education
High School Diploma -
University of Perpetual Help System Dalta
Manila 04.2001 -
Skills
Software
Timeline
Virtual Assistant
MKG Live Streaming Agency
04.2022 - 03.2024
High School Diploma -
University of Perpetual Help System Dalta
04.2001 -
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