Kedar Jangam
Mumbai
Summary
To deploy my assets of punctuality, quality and hard work while growing with the organization and achieving personal as well as organizational goals. Seeking a new role in a dynamic agency environment with room for growth and career advancement.
Overview
2
2
years of professional experience
Work History
Holiday Consultant - Coporate & MICE
Akbar Holidays
Dubai
04.2023 - Current
- Worked with vendors to negotiate contracts and rates for group travel packages.
- Organized and facilitated group travel arrangements, including airfare, hotels, transportation and destination activities.
- Closed two groups of Danube & Pidilite
- Managed the company's preferred vendor list for best rates.
- Developed and implemented corporate travel policies, procedures, and guidelines.
Team Leader - Operations
GLTT International Pvt Ltd
Mumbai
12.2021 - 04.2023
- Managing all aspects of travel operations including reservations, ticketing, travel coordination and customer support
- Handling tour files, overall control over day-to-day operations
- Guiding the operations teams to address any customer feedback and vendor management issues
- Handling if any emergencies and ensures smooth tour operations in accordance with schedules
- Making quotation, travel itineraries, tour packages, costing to the customers
- Communicating with suppliers & service providers
- Keeping track on documentation, payments and invoicing
Sales Manager
WhiteHat Jr
- Initiating phone conversations with parents who complete the demo classes for their kids
- Intensely following up with the prospects and closing the sales within the sales cycle
- Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
- Achieving the weekly targets in a high pressure performance driven competitive environment
- Monitoring self performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
Team Leader (Process: SOTC Travel Ltd)
Towards Solution Pvt Ltd
- Managing and leading a team of 20 employees
- Communicates company goals, Monthly Target, safety practices and deadlines to team
- Motivates team members and assesses performance
- Provides help to management, including hiring and training, and keeps management updated on team performance
- Conducting training for team members to maximize their potential.
Senior Sales Executive
COX & KINGS
- Handling all pan India enquires through inbound calls, emails and provide tailor-made packages to the guest
- Manage and Service reservations to ensure proper accommodations to suit the needs of the client
- Skilled in upselling complete packages in order to maximize profit margin
BIC Branch In charge
SOTC Travel LTD
- Selling Tour packages of Domestic and International Destination, dealing with walking & telephonic enquires
- Overseeing the smooth & efficient running of the branch
- Helping to promote and market the business, including sometimes away from the branch location
- Manage and Service reservations to ensure proper accommodations to suit the needs of the client
- Skilled in upselling complete packages in order to maximize profit margin
Travel consultant
Riya Holiday's India Pvt Ltd
- I handle end to end sales for domestic as well as international tours as per requirement from initial Call to close overall customers experience
- Fostering existing relationships and developing new ones
- Achievement of Individual target - GPM, transaction target and conversion percentages
- Handling and escorting Close Groups
Holiday Expert
Musafir.com India Pvt Ltd
- Handling all pan India enquires through inbound calls, emails and provide tailor-made packages to the guest
- Designing itineraries, vacation packages, costing & hotel booking
- Monitoring competitors activities and collecting data
- Error free handover of the Sales files to the Post sales teams
- Worked with the Products team closely for special requirements as and when required.
Sr. Holiday Advisor
Kerala Holiday Mart
- I provide tailor- made packages to the guests through e-mails as well as Telephonic inquiry
- Handling E-mails and Telephonic inquiry for individual
- Travel requirement for Domestic Travel
- Working out itineraries as per guest requirement
- Processing for Hotel Reservation, Flight booking etc.
Asst . Tour Manager
Kesari Tours Pvt. Ltd
- Travelled extensively in Sectors Like Uttaranchal & Kerala, managing tours with great efficiency and proper co-ordination.
Education
B.Com. -
University of Mumbai
01.2010
HSC -
01.2007
SSC -
01.2005
Skills
- Positive attitude
- Pleasant communications skills in dealing with customers, co-workers, and employees Both verbal and written skills are strong
- Well-organized and highly efficient working in a multi-tasking dynamic environment
- Ability to plan, organizes, and supervises the work
- Upselling strategies
Additional Qualification
MS Office, Advance Excel & Software
Personal Information
- Date of Birth: 05/13/89
- Gender: Male
Languages
- English
- Marathi
- Hindi
Hobbies and Interests
Listening Music, Traveling & Playing games in Computer.
Disclaimer
I here by declare that the above written particulars are best of my knowledge and belief.
Timeline
Holiday Consultant - Coporate & MICE
Akbar Holidays
04.2023 - Current
Team Leader - Operations
GLTT International Pvt Ltd
12.2021 - 04.2023
Sales Manager
WhiteHat Jr
Team Leader (Process: SOTC Travel Ltd)
Towards Solution Pvt Ltd
Senior Sales Executive
COX & KINGS
BIC Branch In charge
SOTC Travel LTD
Travel consultant
Riya Holiday's India Pvt Ltd
Holiday Expert
Musafir.com India Pvt Ltd
Sr. Holiday Advisor
Kerala Holiday Mart
Asst . Tour Manager
Kesari Tours Pvt. Ltd
B.Com. -
University of Mumbai
HSC -
SSC -
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