Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

KEdar Mujumdar

Bangalore

Summary

  • With over 17 years of Technology Industry experience and 4 years of Leadership experience in AI and technology management, I am deeply passionate about driving business transformation. I have a proven track record of delivering innovative AI solutions and fostering collaborative environments that achieve significant business outcomes.
  • Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Resourceful and adaptable Manager with over 8 years of experience in scheduling, staff training, protocol development and process improvements.
  • Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background with progressive organization.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager

Automation Anywhere
Bengaluru
08.2022 - 04.2024
  • Successfully lead Automations delivery teams, collaborating closely with US leadership and all business units across geographies.
  • Established and managed India delivery teams proficient in RPA, BPM, and AI/ML technologies, ensuring alignment with program strategy.
  • Played a pivotal role in driving customer success across business units, enhancing reputation as a leader in intelligent automation's.
  • Conducted current state assessments of existing opportunity pipeline and developed strategies to advance program strategy and roadmap.
  • Generated automation opportunities across India and APAC within ES and other business units, advocating for innovative solutions and new technology platform capabilities.
  • Provided periodic status reports, roadmaps, and opportunities pipeline to senior leadership, ensuring transparency and alignment with organizational goals.
  • Spearheaded the integration of AI technologies across cross-functional teams, leading to a 15% reduction in time-to-market for new products.
  • Collaborated with business stakeholders to identify AI opportunities that aligned with strategic goals, resulting in the launch of three major projects.
  • Led the development of an AI-powered predictive maintenance tool that decreased system downtime by 30%, ensuring higher availability for critical operations.
  • Planned and executed educational sessions on AI capabilities for internal teams, contributing to a company-wide uplift in AI proficiency.
  • Proven ability to build, guide, and mentor high-performing teams
  • Fostered a culture of collaboration, innovation, and continuous learning to optimize team performance and individual development aligned with company strategic vision
  • Led the establishment of robust analytics infrastructure, processes, and methodologies
  • Championed the use of state-of-the-art analytics tools and technologies to enhance the organization's data driven capabilities
  • Successfully designed and executed a comprehensive analytics roadmap that aligned with organizational objectives, demonstrating strong strategic leadership and foresight
  • Consistently demonstrated strong leadership in crisis and ambiguity, using analytical insights to steer the organization towards effective solutions and strategies
  • Recognized for driving transformative change within the organization through the strategic use of analytics, showcasing an exemplary combination of leadership and technical expertise
  • Successful Implementation & Configuration: Proven experience in implementing and configuring Datadog across diverse environments (e.g., cloud, on-premise, hybrid). This includes setting up agents, integrations, and dashboards tailored to specific monitoring needs.
  • Proactive Monitoring & Alerting: Expertise in leveraging Datadog to establish comprehensive monitoring and alerting systems. This involves defining key performance indicators (KPIs), setting up effective alerts based on thresholds, and proactively identifying and resolving potential issues before they impact users.
  • Troubleshooting & Issue Resolution: Demonstrated ability to utilize Datadog for effective troubleshooting and root cause analysis of application and infrastructure performance issues. This includes utilizing logs, traces, and metrics to quickly diagnose and resolve incidents.
  • Customization & Optimization: Experience in customizing Datadog to meet specific business requirements. This includes creating custom dashboards, monitors, and integrations, as well as optimizing Datadog usage for cost-effectiveness and performance.

Cloud Management

VMware
01.2013 - 01.2021
  • Functioning as a Cloud Management Engineer under cloud automation platform for support cases in product understanding consult and assist customers on VMware cloud management platform and VMware vRealize Suite products i.e
  • VMware vRealize Operations Manager, VIO, VMware Integrated OpenStack.
  • Utilized root cause analysis to diagnose and troubleshoot commonly reoccurring issues.
  • Communicated effectively with technical support teams to resolve escalated issues swiftly and efficiently.
  • Used excellent time management and organization skills to effectively prioritize administrative duties..
  • Logged and completed reports to submit technical details to management.
  • Demonstrated excellent time management skills, working under time constraints to meet strict deadlines.
  • Drafted and submitted reports to inform management regarding performance of employees.

Enterprises Support Analyst

SonicWall
Bengaluru
03.2008 - 05.2013
  • Created and maintained secure network, system and application components, minimizing threats and risks.
  • Implemented appropriate network authentication processes, using single-factor, two-factor and multi-factor technologies.
  • Monitored new and evolving security developments, continuously advancing internal security systems for optimal network protection.
  • Set up and maintained firewalls on servers, workstations and network hardware.

Sr Implementation Engineer and Technical Trainer

Linsoft Technologies
Bengaluru
06.2005 - 03.2008
  • Used outstanding interpersonal and relationship-building skills to engage and motivate teams throughout intensive training programmes.
  • Handled Corporate Training for RedHat and Solaris for system Administrators.

Education

Master of Science - DATA SCIENCE, AI, AND DIGITAL BUSINESS

GISMA School of Business
Potsdam Germany
2022

Bachelor of Computer Application - Computer Application

CV Raman University
Bengaluru, KA
2013

Diploma - Computer Science

Vasant Rao Potdar
Belgaum, KA
2005

Skills

  • Systems and Automation Applications
  • Customer-Facing Leadership
  • Opportunities Identification and Creation
  • Customer Relationship Management
  • Escalation Management
  • Intelligent Automation's
  • Vendor Management
  • Strategic Planning and Execution
  • Business Acumen
  • Communication and Presentation
  • Stakeholder Engagement
  • Cross-functional Collaboration
  • Problem-solving and Critical Thinking

Automation AI and MLDescriptive and Predictive Analytics AI/ML Modeling Java, Python, R, Spark, SQL, Julia SAS Discrete Event Simulation Kubernetes Docker Azure AI and Data suite

  • VMware: VMware vRealize Operations Manager, VIO, VMware Integrated OpenStack VMware vCenter, vSphere ESXi Server, VMware DRS, HA and FT Knowledge of vSAN Horizon View
  • Databog Infrastructure Monitoring Application Performance Monitoring (APM): Log Management: Real User Monitoring (RUM):Cloud Security Management
  • VMware: VMware vRealize Operations Manager, VIO, VMware Integrated OpenStack VMware vCenter, vSphere ESXi Server, VMware DRS, HA and FT Knowledge of vSAN Horizon View

Cloud Management

  • VMware Cloud Foundation
  • AWS
  • Azure

Operating Systems

  • Linux RedHat
  • Solaris
  • Windows

Network Security

  • SSL VPN
  • Firewall

Certification

  • RedHat Certified
  • Sun Solaris Certified
  • VMware Certified
  • SonicWALL Network Security Certified
  • Scrum Certified

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Projects
  • Reduced employee turnover by creating and implementing no-cost incentive program.
  • Recognized by management for leading increased productivity.
  • Worked directly with senior leadership to develop and administer Sales
  • Built and nurtured key client relationships to grow profit
  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion.
  • Developed and instituted employee training and retention initiative that reduced employee turnover
  • Improved reviews by successfully handling customer complaints and implementing monthly staff training.
  • Built and nurtured key client relationships to grow profit

Timeline

Manager

Automation Anywhere
08.2022 - 04.2024

Cloud Management

VMware
01.2013 - 01.2021

Enterprises Support Analyst

SonicWall
03.2008 - 05.2013

Sr Implementation Engineer and Technical Trainer

Linsoft Technologies
06.2005 - 03.2008

Master of Science - DATA SCIENCE, AI, AND DIGITAL BUSINESS

GISMA School of Business

Bachelor of Computer Application - Computer Application

CV Raman University

Diploma - Computer Science

Vasant Rao Potdar

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