Keeley Foster
Corydon
Overview
42
42
years of professional experience
Work History
Patient Conversion Advocate
Family Allergy & Asthma
09.2023 - Current
- Provided detailed information on services, insurance, and billing processes to improve patient understanding.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Collaborated with healthcare professionals to ensure timely communication of patient needs and concerns.
Verification and authorization specialist/Receptionist
Priority Radiology
10.2018 - 09.2022
- Insurance verification, insurance authorizations, connect with physicians offices, obtain prior imaging, answer phones, make appointments, make disks for patients and physician offices, scan documents to patient charts, transfer incoming faxes to patient charts, push images to hospitals and facilities
Precertification specialist and medical assistant
Advanced ENT and Allergy
07.2004 - 09.2018
- Obtain authorizations over the phone and online for surgeries and testing for 8 ENT physicians, code procedures, enter all necessary information into the computer and scheduled testing for patients.
- Assisted physician, nurse practitioner, and physician assistant with in-office procedures, handled phone calls to patients and pharmacies, scheduled testing and obtained authorization and checked patients in and out in the allergy department and gave allergy injections
Billing specialist, EEG technician, Phone room manager, Medical assistant/front desk
NeuroScience Associates
12.1991 - 06.2004
- Billing - coded and entered all outpatient tests and hospital charges for all physicians
- EEG technician - recorded head measurements, placed electrodes for a full EEG, ran the machine, and marked necessary brain activity
- Phone room manager - worked beside each receptionist, answered phones, scheduled tests, called in prescriptions, obtained authorizations
- Medical assistant/front desk - checked patients in, escorted them to exam room, obtained vitals, checked patients out
Medical assistant
Commonwealth Ear, Nose and Throat
01.1989 - 11.1991
- Assisted physician with in-office procedures, handled phone calls to patients and pharmacies, scheduled testing and obtained authorizations
Unit secretary
Baptist Hospital East
01.1984 - 01.1989
- Translated physicians’ orders from patients’ charts, contacted each necessary department, assisted nurses with inpatient care, transported patients to and from physical therapy and radiology department. Also assisted in patient care when needed
Education
graduate - undefined
duPont Manual High School
01.1981
Skills
- Patient communication
- Insurance verification
- Authorization management
- Healthcare collaboration
- Medical coding
- Patient advocacy
- Billing processes
- Medical records management
- Procedure coordination
- Imaging requests
- Data entry accuracy
- Customer service excellence
- Workflow optimization
- Reviewing documents
Timeline
Patient Conversion Advocate
Family Allergy & Asthma
09.2023 - Current
Verification and authorization specialist/Receptionist
Priority Radiology
10.2018 - 09.2022
Precertification specialist and medical assistant
Advanced ENT and Allergy
07.2004 - 09.2018
Billing specialist, EEG technician, Phone room manager, Medical assistant/front desk
NeuroScience Associates
12.1991 - 06.2004
Medical assistant
Commonwealth Ear, Nose and Throat
01.1989 - 11.1991
Unit secretary
Baptist Hospital East
01.1984 - 01.1989
graduate - undefined
duPont Manual High School