Keely Vanhorenbeck

West Lafayette

Summary

Dynamic Front Desk Assistant at Legacy Sports Club, recognized for exceptional customer service and effective complaint resolution. Skilled in payment verification and maintaining cleanliness, I excelled in creating a welcoming environment while efficiently managing multiple tasks. My attention to detail and cultural sensitivity contributed to enhanced patron experiences and satisfaction.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

year of professional experience

Work History

Front Desk Assistant

Legacy Sports Club

Lafayette

03.2022 - 05.2023

Welcomed patrons at the front desk and engaged in friendly conversations while conducting the check-in process.
When needed, I greeted customers at concessions and provided appropriate information regarding available options.
Handled payment processing and provided customers with receipts and proper bills and change.

Education

Bachelor of Science - Earth And Planetary Science

Purdue University

West Lafayette, IN

05-2028

High School Diploma -

West Lafayette Jr/Sr High School

West Lafayette, IN

05-2024

Skills

Payment verification
Attention to detail
Effective planning
Time management
Complaint resolution
Cultural sensitivity

Conflict management
Multitasking and organization
Hospitality services
Maintaining cleanliness
Event coordination
Customer service

Affiliations

Held executive positions within different clubs such as Vista which coordinated events and set up venues for the events.
Member of Executive board for West Lafayette High School Dance Marathon which raised record setting money for Riley Children's Hospital.

Timeline