Keerthan M

· Working in Essjay Ericsson India Pvt Ltd as a Team leader and Toco Co-ordinator for the project delivery.

· Handling multiple toco Airtel, Indus, Gtl, Rjio and TVI sites coordination for the material delivery and I&C.

· Pushing toco teams to clear the PRI issues.

· Balancing multiple projects Installation co-ordination of 5G 4G,2G,B3 Swap and sector addition in Airtel sites.

• Facilities Management, Property & Asset Management, Estate Management, Administration, Customer Care Management and Relations. Skilled at efficiently managing facility Management Offices Operations, Training Team, Business Development and Implementing Performance Management Systems etc.,
• Heading the Zone of Shimoga (Haveri,Chikamagalur, and Shimoga districts around 850+ mobile Towers) which includes Cluster Acquisition Lead, Deployment, Operation and maintenance Managers and Engineers
• Analytical Professional, Possess team based Management Style to run successful method. Oriented operation and take initiatives for business excellence through process improvements.
• Managing all site parameters including revenue, cost and uptime and ensure sustainable network infrastructure availability at optimum cost that meet customer expectations.
• Ensuring EBIDTA target of the zone is met.
• Quote comparison statement and cost negotiation.
• Ensuring quality in completion of projects and on time deliveries of projects to customers by way of vendor management and driving business partners to achieve the target.
• Planning of material and other operational works to bring cost effectiveness in operation of the Zone and ensure network infra uptime.
• Collaborating with relevant functions of operators and active strategic partners of customer to enhance revenue of Zone and smooth flow of operations.
• Monitoring the Daily activity report of the team and ensuring compliance on various parameters.
• Assigning jobs to supervisors according to schedule and vendor follow-ups
• Handling customer, landlord queries and conduct weekly meeting with Airtel, Jio and VIL operators.
• Resourceful in implementing systems managing daily operations of the multiple units to achieve the maximum efficiency in various operations.
• Keeping senior manager informed of all challenges in area with responsibility
• Customer meeting frequently to get service request for mobile tower construction.
• Assisting HR professionals in employee engagement activities and ensuring the event runs in the smoother way
• Supporting and co-ordination with customer for RL(revenue loading).
• Field operation set up as per the requirements.
• End to End follow to be done till the issue resolved for smooth operation.

• Responsible for Operations and maintenance of telecom sites in Bangalore North Cluster with 99.99% uptime as per customer exceptions. Know of Area mapping with individuals’ sites equipment’s assets, Ensuring site Hygiene,
• Safety and Automations, strict adherence of safety and PPE’s on regular for routine job (interacting with all field team on regular basis and helping them to resolve the issues within the time by continuous fallow up and support)
• Ensuring network availability and stability as per SLA for JVs and non-JVs
• Proactive approach to prevent the major break down of equipment’s by coordinating with SMEs/Expert, Maintenance of all passive equipment’s DG set, BB, Air con PIU/PMU/SP/SPSM/PP & AMF panel,
• Co-ordinate and drive the field team day to day activities of PM schedule, Alarms, DTS compliance DCEM monthly reading within the SLA thro IMAP.
• Control and guide the field team for effective and smooth operations, involving in clearance of estate issue by coordinating with estate team,
• Identify frequent failure and below MSA sites for corrections, Replacement of faulty and aged equipment’s/ BER certify by SMEs through ZH/CM approvals,
• Co-ordinations with OSP/TSP for new built and up gradations, as a SPOC for optional product like 3G,4G,5G & other Nodes
• Planning the day-to-day activities of site technicians and monitoring their activities.
• Managing the vendor team and responsible for delivery of customer project requirements.
• Responsible for end-to-end equipment life cycle management.
• Monitoring Vendor Partners by key performance index (TAT, Quality and Safety); controlling cost through new ideas and new process implementation.
• Conduct meeting and review with internal stakeholders to improve
• SLA & TAT.
• Ensuring appropriate training on tools and technics for Technicians who monitors the sites.
• Facilitating deep diving into data/ process, identifying problems & solution, if possible and presenting the same to leadership and to customers wherever necessary.

• Oversaw Mysore Cluster: Managed operations across 150+ telecom sites, with a focus on Acme Power Interfacing Units (PIUs) to ensure uninterrupted power supply.
• Installation & Commissioning: Led the installation, commissioning, and upgrading of telecom sites, adhering to project timelines and quality standards.
• Rapid Response to Breakdowns: Ensured timely response to PIU breakdowns, minimizing service disruption and maintaining high operational uptime.
• Preventive Maintenance Planning: Developed and executed preventive maintenance schedules, enhancing the reliability and performance of PIUs.
• Inventory Management: Monitored and maintained an adequate stock of critical spares, ensuring seamless maintenance operations without delays.

• Escalated Technical Alarms: Managed and escalated technical alarms to OME (Operations and Maintenance Engineering) field technicians and supervisors for Airtel and Vodafone sites.
• Problem Resolution: Coordinated with field technicians to ensure timely resolution of site issues, minimizing downtime and service interruptions.
• Communication: Acted as a liaison between site operations and technical teams, ensuring clear and effective communication of critical issues.
• Documentation: Maintained accurate records of alarm escalations and resolutions, contributing to improved operational efficiency and response times.

• Conducted inspections, maintained documentation, assisted in process improvement, collaborated with suppliers and internal teams, ensured compliance