Keerthana E

• Providing end-to-end POMS MES system support for manufacturing and process operations in GMP-regulated environments.

• Managing ServiceNow tickets, incident resolutions, and user access controls ensuring 24/7 uptime.

• Coordinating MES system validation and upgrades, ensuring compliance with FDA 21 CFR Part 11 standards.

• Monitoring data exchange between MES and PI systems to ensure seamless data integrity and production traceability.

• Collaborating with process engineers and IT for continuous improvement and system reliability

enhancement.

• Supported GE PFMD Grid Solutions, performing patching, automation, and monitoring using Shell

scripting.

• Configured and supported GE Proficy modules (Historian, PlantApps), ensuring real-time data availability

and performance optimization.

• Worked with ThingWorx for industrial IoT integrations, SQL data logging, and SSRS report validation.

• Partnered with business users during UAT and Go-Live to ensure smooth MES deployment and adoption.

• Led MES enhancement projects improving system response time and user efficiency.

• Designed and implemented MES interfaces using Java, integrating production data with plant floor

systems.

• Developed custom modules for process automation and quality management within MES.

• Supported SQL database management and optimized queries for faster data retrieval.

• Ensured smooth production operations through proactive system monitoring and incident resolution.

• Assisted in process validation and SOP documentation for manufacturing IT systems.

• Designed and documented In-Vehicle Infotainment (IVI) specifications for automotive HMI systems.

• Created functional flowcharts, state diagrams, and wireframes for user interface logic.

• Collaborated with cross-functional design teams to align UI behavior with embedded software

requirements.

• Supported validation and version control documentation as per automotive SPICE guidelines.