Summary
Overview
Work History
Education
Skills
Timeline
Generic
KEERTHANA GOPALAKRISHNAN

KEERTHANA GOPALAKRISHNAN

APPLICATION DEVELOPER
PANRUTI

Summary

To work in an organization which provides me with ample opportunities to enhance my

skills and knowledge along with contributing to the growth of the organization.

Overview

3
3
years of professional experience

Work History

DEVELOPING

GAVS Technologies Private Ltd
01.2022 - 04.2024
  • Contributed to the successful completion of numerous projects, meeting deadlines and adhering to budget constraints.
  • Generated detailed documentation to assist other developers and facilitate future maintenance efforts.
  • Create the design for user stories and adding it to the ALM Portal.
  • Checking the functionality of the Discovery Application.
  • Debugging and Updating the bug status in the ALM Portal.

Customer Support Engineer

Allsec Technologies
06.2021 - 12.2022
  • Streamlined support processes for faster issue resolution and increased efficiency.
  • Provided technical assistance on-site or remotely depending on client needs, ensuring swift issue resolution and minimal downtime.
  • Reduced response times by optimizing ticketing system workflows and prioritizing high-impact issues.
  • Managed critical incidents effectively by coordinating with relevant stakeholders and providing timely updates to affected customers.

Education

MCA - Master of Computer Applications (Distanced) -

SRM UNIVERSITY
CHENNAI
04.2001 -

BCA-Bachelor of Computer Science -

IMMACULATE COLLEGE FOR WOMEN
CUDDALORE, India
04.2001 -

HR SEC -

SRI P MUTHAIYAR HR SEC SCHOOL
PANRUTI
04.2001 -

Skills

    SQL

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Timeline

DEVELOPING

GAVS Technologies Private Ltd
01.2022 - 04.2024

Customer Support Engineer

Allsec Technologies
06.2021 - 12.2022

MCA - Master of Computer Applications (Distanced) -

SRM UNIVERSITY
04.2001 -

BCA-Bachelor of Computer Science -

IMMACULATE COLLEGE FOR WOMEN
04.2001 -

HR SEC -

SRI P MUTHAIYAR HR SEC SCHOOL
04.2001 -

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KEERTHANA GOPALAKRISHNANAPPLICATION DEVELOPER