Keerthana K
Banking
Arani
Summary
I am able to handle multiple tasks on a daily basis,I use a creative approach to problem solve. always energetic and eager to learn new skills. Flexible. ...Smartworking. ... Honest...
Overview
5
5
years of professional experience
Work History
Sales Retail Officer
FINCARE SMALL FINANCE BANK
01.2021 - 01.2022
- Attended personnel meetings and training sessions to improve skills and learn new banking products and procedures.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Sales Manager
HDFC ERGO GENERAL INSURANCE COMPANY
12.2019 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Teller
Kotak Mahindra Bank
02.2022 - 09.2022
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Branch Relationship Officer
Axis Bank
09.2022 - Current
- Played an integral role in achieving branch revenue goals by consistently meeting individual sales targets.
- Boosted customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Demonstrated strong problem-solving abilities when addressing complex customer inquiries, providing solutions that led to increased satisfaction and trust.
- Maintained strong relationships with clients by offering personalized financial advice and support.
Education
Masters - Computer Application
Shankara university
kancheepuram, Tamil naduBachelor - Application
Auxilium College
vellore, Tamil naduSkills
Good communication
Personal Information
- Age: 28
- Father's Name: Mr. Kumar
- Date of Birth: 11/21/93
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Languages
Tamil
English
kannada
Hindi
Projects
Canara bank, Arani branch, One year apprentice, 2019
Disclaimer
K.KEERTHANA , hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Branch Relationship Officer
Axis Bank
09.2022 - Current
Teller
Kotak Mahindra Bank
02.2022 - 09.2022
Sales Retail Officer
FINCARE SMALL FINANCE BANK
01.2021 - 01.2022
Sales Manager
HDFC ERGO GENERAL INSURANCE COMPANY
12.2019 - 01.2020
Masters - Computer Application
Shankara university
Bachelor - Application
Auxilium College
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