Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Additional Qualifications
Languages
Personal Information
Self Declaration
Certification
Timeline
Generic

KEERTHANA KRISHNAN

Coimbatore

Summary

Dynamic Operational Associate at Sagacity Health, with a proven track record in streamlining processes and enhancing workflow efficiency. Skilled in problem-solving and quality assurance, I effectively resolved operational issues and facilitated interdepartmental communication, contributing to improved team collaboration and timely authorizations. Recognized for leadership in high-pressure environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operational Associate

Sagility Health
Coimbatore
08.2023 - Current
  • Streamlined triage process by routing clinical documents based on member name, originator, document name, and category.
  • Diligently created authorizations from clinical documents received via fax for nurse reviewer assessment.
  • Provided floor support as backup for team lead during authorization build process across four critical queues.
  • Facilitated interdepartmental communication to enhance operational workflow efficiency.
  • Resolved operational issues promptly using effective problem-solving skills.

Education

B.COM - CA

VLB Janakiammal College of Arts And Science
01.2023

HSC -

Jaycee Higher secondary school
01.2020

SSLC -

Jaycee Higher Secondary School
01.2018

Skills

  • Problem-solving and decision-making
  • Time management and flexibility
  • Leadership skills
  • Quality assurance
  • Critical thinking
  • Deadline management
  • Process improvement
  • Team collaboration

Accomplishments

  • Attained 99% quality in client satisfaction for a continuous month
  • Received certification for completing the tasks within the given TAT, without errors
  • Benchmarks in all areas help the team achieve the team target consistently
  • Managed aging inventory, high-volume workload, within a deadline-driven environment
  • Conducting daily huddles to address and resolve errors, and escalations
  • Certified typewriting at the junior and senior levels
  • Proudly part of the National Cadet Corps

Projects

Impact of the internal audit function and efficiency on organizational performance. Strategic planning on the performance of manufacturing companies

Additional Qualifications

  • Completed Typewriting Junior and senior-level exams
  • Microsoft Office
  • Basic knowledge of HTML, DBMS, VB, NET, C++

Languages

  • English - Read, write, and speak
  • Tamil - Read, write, and speak
  • Malayalam - Speak

Personal Information

  • Date of Birth: 11/04/02
  • Gender: Female
  • Marital Status: Single

Self Declaration

I hereby declare that the information and the facts stated herein are true and correct to the best of my knowledge and belief.

Certification

  • Received Top Performer awards for completing the task within the given TAT, without any errors
  • Typewriting for junior and senior grades, Government of India Department of Education
  • National Cadet Corps, Directorate of Tamil Nadu

Timeline

Operational Associate

Sagility Health
08.2023 - Current

B.COM - CA

VLB Janakiammal College of Arts And Science

HSC -

Jaycee Higher secondary school

SSLC -

Jaycee Higher Secondary School
KEERTHANA KRISHNAN