Keerthana Paranthaman

Project : Aegis barra & Newton vermilion

skills : AWS, linux, Git , GitHub , ansible , jenkins , terraform, shell / Python scripting, Agile , jira , confluence.

• Planned, scheduled and controlled installation processes from start to finish to ensure all project requirements are delivered on time.
• Designed and deployed scalable infrastructure solutions for Aegis barra, and ensure high availability and performance, reducing downtime .
• Implemented automation scripts using [Ansible / jenkins] to streamline routine tasks, improving operational efficiency.
  Collaborated with stakeholders to gather requirements and provide technical recommendations for infrastructure enhancements.
• Performed daily system monitoring to verify the integrity of servers, networks and related systems.
• Created detailed documentation regarding network configuration and maintenance activities.
• Led the migration of legacy systems to cloud-based infrastructure, reducing operational costs.
  Conducted performance tuning and optimization of [specific systems], resulting in improved response times and resource utilization.
  Implemented disaster recovery and backup strategies to ensure data integrity and business continuity.
  Provided technical support and troubleshooting for infrastructure-related issues, resolving incidents within SLA targets

Project: Shell cards & multiclient

Skills : Incident management , Jira , confluence , Linux , AWS , git , github , ansible , jenkins , terraform

• Assisted remote employees and made recommendations on handling system problems at home offices.
• Handled troubleshooting for software and hardware and promptly resolved issues.
• Increased automated job count, including server reboots, and database clean-up.
• Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
• Utilized python to handle debugging and automation scripting tasks.
• Promoted efficiency and mitigated downtime by automating repeatable tasks.
• Deployed third party applications like Apache Tomcat Server, Oracle Database Server on servers based on customer's needs.
• Implemented new technologies such as virtualization, cloud computing and automation tools.
• Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.

Project : Becton Dickinson

• Troubleshot IT related issues (hardware, software, network, peripherals, VPN) for VA
  healthcare professionals nationwide.
• Conducted online research, and diagnostic activities to investigate and resolve problems
  with hardware and software.
• Provided first point of contact support to end users with professionalism, timeliness, and accuracy.
  Set up user accounts, process move, transfer and user change forms