Customer Support Specialist with a proven track record of exceeding expectations and enhancing customer satisfaction. Skilled in managing high-pressure situations, effectively reducing dissatisfaction through clear communication and targeted solutions. Demonstrated ability to achieve organizational goals consistently while providing exceptional service. Extensive experience in addressing billing inquiries and resolving issues for diverse customer bases.
I am a detail-oriented B.Com graduate from Pondicherry University with a strong proficiency in Tally ERP, MS Office, Data Entry, Typing, Excel and Handling customer also. Fluent in English and Tamil. Seeking opportunities to leverage my skills and contribute effectively to a dynamic work environment.