Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Keerthana S

Keerthana S

QA Manager
Coimbatore,Tamilnadu

Summary

Experienced QA Manager and Certified Salesforce AI Associate with 12 years of expertise in coordinating end-to-end testing across various domains, including insurance, healthcare, life science, and telecom. Proficient in Salesforce Service Cloud, with a strong understanding of standard objects and API testing using Postman. Successfully automated a highly transactional healthcare application using the POM Framework with Selenium WebDriver and Java, leveraging the Extent Plugin for reporting. Excel in coordinating teams as a QA Manager and have extensive experience with Agile software methodologies. Strong multitasking skills for handling new development, maintenance, and support of existing systems.

Overview

13
13
years of professional experience

Work History

E2E Test Manager (Senior Associate)

Cognizant Technologies Solutions
Coimbatore
11.2021 - Current
  • Done Certification on "Salesforce AI Associate" with score of 93%.
  • Responsible for Overall End to End testing activity for 8 different teams under Telstra International account involving 24 testers.
  • Delivered Test Strategy Report ,Requirement Traceability Matrix, Test Artifacts of UAT & PreProd Testing and Bug Tracker.
  • Coordinated test activity conducting active daily scrum calls and responsible for HTO Signoff for Go-Live.
  • Collaborated with cross-functional teams to drive successful completion of complex projects .
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.

Consultant

Virtusa
Chennai
03.2016 - 10.2021
  • Worked as SME in Fresenius Medical project under Life Science as part of BI Government Reporting project and performed QA offshore coordinator role
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Developed Automation Framework in POM using Selenium and Java as programming language to support automation testing.
  • Implemented customer relationship management (CRM) systems, improving client engagement and retention rates

Software Engineer

IBM
Chennai
12.2014 - 05.2015
  • Worked as Software engineer in AT&T Tools and Automation project
  • Part of internal testing framework development team where At&T applications are clients for us
  • Testing Frameworks are developed and delivered to the application testing team to enable efficient testing
  • Developed reusable components that significantly reduced development effort on multiple projects
  • Implemented automated build and deployment processes to streamline release management procedures
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.

Associate Consultant

CGI
Chennai
07.2011 - 10.2014
  • Worked as Software Engineer Analyst in Machine To Machine project Which is part of Telecom domain
  • Crafted internal test strategy by developing test cases providing better test coverage
  • Delivered release with reduced customer defects created traceability matrix to ensure 100% test coverage.

Education

BE in Electronics and Communication Engineering - undefined

Syed Ammal Engineering College
Chennai, India
01.2008 - 2011.10

Skills

Rally

Postman

JIRA

Selenium Webdriver

Eclipse

HP ALM Quality center

Azure Devops

MTM

TFS

Confluence

Sharepoint

Jmeter

Eclipse

Websites

Accomplishments

  • Salesforce AI Certified Associate
  • Won "AUTOMATION CHAMPION" title for automation application within short span as a single resource under challenging situation and been proposed for attending
  • Won "Client Delight Score" 10 out of 10 playing best Team Lead role.
  • Won "Orientation Team" award for best Team.
  • Awarded with "Pat on Back" during fresher phase

Timeline

E2E Test Manager (Senior Associate)

Cognizant Technologies Solutions
11.2021 - Current

Consultant

Virtusa
03.2016 - 10.2021

Software Engineer

IBM
12.2014 - 05.2015

Associate Consultant

CGI
07.2011 - 10.2014

BE in Electronics and Communication Engineering - undefined

Syed Ammal Engineering College
01.2008 - 2011.10

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Keerthana SQA Manager