KEERTHANA V

Transport Executive

08.2023 - Current

· Managed daily operations in accordance with business requirements to ensure smooth and efficient workflows.
· Monitored and tracked pickups to ensure on-time arrivals.
· Led pre-shift team meetings to address and resolve any issues from the previous day.
· Coordinated special tracking for employees with special conditions, ensuring a safe commute.
· Managed drop-off operations to ensure a seamless and efficient transition
· Addressed and resolved transportation-related issues and concerns in a prompt and efficient manner.
· Conducted daily vehicle compliance audits on-site to ensure adherence to safety and operational standards.
· Compiled and prepared reports on arrivals, departures, no-shows, delays, cancellations, and shift management.
· Managed critical and non-critical transportation tickets for the Chennai and Coimbatore locations, ensuring thorough investigation and timely resolution.
· Managed and reported both minor and major incidents to the manager.
· Actively participated in project Bay Connects to improve system integrations and project outcomes.
· Utilized the FCR tool (ServiceNow) to track, manage, and resolve service-related issues.
· Conducted security and driver briefings to ensure adherence to safety protocols and operational guidelines.
· Prepared hotel transfer and RAC trip reports during crisis situations to ensure smooth operations.

Similar Profiles