Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keerthana Vijayaraman

Team coach
Chennai ,Tamilnadu

Summary

Spirited Team Coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee Team productivity and Quality. Believes in open, constructive communication between leads and team to set clear goals and build vision of excellence.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Team Coach

Optum Healthcare And Technologies
Chennai
05.2023 - Current
  • Reduced errors in daily tasks with thorough training sessions and regular feedback on individual performances.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Evaluated employee performance regularly, identifying areas for improvement and offering constructive feedback for personal growth.
  • Prepared reports by analyzing trends and data.
  • Hired, coached and trained 100 new employees in 2023 to 2024.

Training Specialist

Optum Healthcare And Technologies
Chennai
05.2022 - 04.2023
  • Collaborated with department managers to identify skill gaps and develop targeted training interventions.
  • Trained and mentored over 200 new personnel hired to fulfill various roles.
  • Designed interactive e-learning modules for remote employees, expanding access to training resources and fostering a culture of continuous learning.
  • Tracked students and instructors leaves, attendance, scores, and overall performance in databases.
  • Converted all curriculum and programs from print to digital, creating supplementary materials like practice tests, exercises, videos and interactive quizzes for new hires.
  • Facilitated virtual, in-person and blended learning sessions.
  • Facilitated high-quality training program delivery to employees and external stakeholders.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Medical Coder

Optum Healthcare And Technologies
Chennai
05.2019 - 04.2022
  • Maintained a high level of productivity while consistently meeting project Quality.
  • Experienced in Risk adjustment coding and HEDIS quality projects.
  • Conducted internal audits to identify areas for improvement in coding accuracy and compliance.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
  • Performed on-site coding audits to determine accuracy and compliance with coding guidelines

Education

MBA - Hospital Administration

Madras University
Chennai, India
01.2020 - 04.2022

Bachelor of Engineering - Medical Electronics Engineering

Sengunthar College of Engineering
Tiruchengode, Namakkal
08.2015 - 04.2019

Skills

  • Group leadership

  • Experience encouraging others

  • Verbal and written communication

  • Team Training

  • Performance Evaluation

  • Team Collaboration

  • Work Planning and Prioritization

  • Adaptability

  • Reliability

  • Documentation And Reporting

  • Giving Constructive Feedback

  • Client Support

  • Process Analysis

Certification

CRC

Timeline

Team Coach

Optum Healthcare And Technologies
05.2023 - Current

Training Specialist

Optum Healthcare And Technologies
05.2022 - 04.2023

MBA - Hospital Administration

Madras University
01.2020 - 04.2022

Medical Coder

Optum Healthcare And Technologies
05.2019 - 04.2022

Bachelor of Engineering - Medical Electronics Engineering

Sengunthar College of Engineering
08.2015 - 04.2019
Keerthana Vijayaraman Team coach