Keerthi Puppala

Key Result Areas:

• Supervised airfreight department activities to enhance operational efficiency.
• Maintained punctual execution of tasks, meeting client standards consistently.
• Streamlining transport network for air freight.
• Managing pharma-grade and temperature-controlled nomination shipments.
• Consistently engaging with new and existing clients.
• Facilitated quotation and shipment processes for Pharma customers including Gland, MSN Labs, Aurobindo Pharma, Mylan Labs, and Aizant Drug.
• Managed cold chain shipments utilizing Envirotainer RAP t2, RKN t2, RAP e2, RKN e2 containers, ensuring temperature integrity and timely delivery
• Facilitated quotation and shipment operations for non-pharma customers such as Thermo Cables, Continental Coffee, Euro Flex, MVS Acemi Technologies, Rane Engine Values, Pitti Engineering.
• Collaborating with operation team for timely shipments.
• Cargo negotiation with Airlines.
• Driving profit growth by guaranteeing team members achieve individual targets.
• Assembling financial and management reports through collaboration with transport, subcontractors, airlines, and clients.
• Engaging Airlines & Clients regularly to maintain strong rapport.
• Responding to quotations provided by the sales team and the overseas team with optimal rates.
• Managing routing of import and export bookings with carriers.
• Conducting periodic reviews with customers to ensure business continuity.
• Monitoring compliance with internal SOPs, statutory regulations, and customer SOPs.
• Cultivating connections with customers, carriers, and agent representatives related to air import and export offerings.
• Engaging with sales team to determine business growth opportunities & effective freight management.
• Continuously update skills and expertise, seeking market insights, activities, and development.
• Establishing and monitoring profitability targets aligned with KPIs on monthly basis.

Key Result Areas:

• Respond to customer quotations with the most competitive rates.
• Facilitated freight negotiation with Procurement and Pricing for customers to secure shipments.
• Provide daily updates to Client regarding shipment status.
• Interacting with HODs regarding time-sensitive shipments and inquiries.
• Sourced market opportunities for deep selling of air export/import, and ocean export/import products.
• Delivering effective product and service solutions that cultivate high satisfaction and loyalty levels.
• Driving sales strategies for the attainment of periodical targets, with a view to optimizing revenue both directly and through channel partners.
• Conducted market trend analysis to forecast sales accurately.
• Forecasted sales based on market requirements and identified opportunities.
• Analyzed market trends for strategic decision-making and planning.
• Reviewing targets regularly, and confirming alignment with budgeted expenses.
• Cultivated strong relationships with clients, shipping lines, and airlines through effective communication skills.
• Collaborating with overseas team for rate negotiations and import shipment.
• Conduct field sales meetings with clients for market and business analysis, proactively anticipating client needs and potential challenges.
• Generate weekly and monthly client reports and relay to HO.
• Establishing and managing profitability targets in alignment with KPIs on a monthly basis.
• Presenting reports and briefs on activities and performance to senior management.
• Acquired 5 new clients within 5 months, generating revenue of 5 crores and achieving 7% gross profit.

Key Result Areas:

• Respond to customer quotations with optimal rates.
• Engaged with airlines and shipping lines to facilitate freight coordination.
• Cultivated strong relationships with Airlines, Shipping lines, and customers.
• Coordinated freight discussions among airlines, shipping lines, and customers to ensure shipment security.
• Collaborating with team for timely shipments.
• Engage co-loader to resolve rate and operational concerns.
• Coordinating with documentation team regarding required documents from customer.
• Holding basic expertise in online filing and customs clearance.
• Monitored shipments and communicated status updates to customers via DSR.
• Managed customer relationships with Hetero, Vasudha Pharma, Aurobindo Pharma, Granules, Fleming Laboratories, and Pellet Pharma for shipment processes.
• Collaborated with overseas team on rate negotiations and import shipment processes for air and ocean.
• Supporting Sales in Freight and Shipment operations.
• Manage weekly and monthly customer reports, ensuring timely updates to HO.
• Secured 54 tons of tonnage from Hetero Group in September

Key Result Areas:

• Management of shipments from initiation to completion, including container placement at unit until delivery at destination.
• Proficiency in container booking across all shipping lines, draft creation, SI submission, BL inspection and BL issuance.
• Skilled in negotiating freight terms with carriers.
• Prior notification to customers regarding any transit delays and arrival at destination.
• Streamlined vessel schedule viewing with all carriers to improve operational efficiency.
  Provided online container tracking on website, ensuring timely access to shipping information.
• Managed customer relations with Aurobindo Pharma, Granules India Limited, and Tata Coffee Limited for export processes.
• Engaging with liners and customers to resolve issues.
• Scheduling time-sensitive shipments for immediate vessel.
• Resolving customer inquiries.
• Coordinating exchanges between Shipper and Liner.
• DSR - Daily Status Report for customer (via excel file).
• Transmitting ISF - Importer Security Filing information to customers regarding New York shipment
• Oversaw timely submission of Post Shipment Documents